Assistant General Manager

2 months ago


Los Angeles, California, United States SusieCakes Full time
Job Opportunity at SusieCakes

We are seeking a highly skilled and experienced Assistant General Manager to join our team at SusieCakes. As a key member of our management team, you will be responsible for overseeing the daily operations of our bakery locations, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Team Management: Lead and motivate a team of bakery staff to deliver outstanding customer service and achieve sales targets.
  • Operational Excellence: Ensure efficient and effective bakery operations, including inventory management, supply chain logistics, and quality control.
  • Customer Experience: Foster a positive and welcoming environment for customers, responding to feedback and concerns in a timely and professional manner.
  • Business Development: Collaborate with the General Manager to develop and implement strategies to drive sales growth, improve customer engagement, and increase brand awareness.
Requirements:
  • Experience: Minimum 3+ years of experience in a bakery, restaurant, or retail management role, with a proven track record of success.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Operational Knowledge: Strong understanding of bakery operations, including inventory management, supply chain logistics, and quality control.
  • Customer Service: Excellent customer service skills, with the ability to respond to feedback and concerns in a timely and professional manner.
Benefits:
  • Competitive Salary: $64,000 - $68,000 per year.
  • Benefits Package: Medical, dental, vision insurance, vacation, 401k, FSA, pet rescue reimbursement, and pet insurance.
  • Flexible Work Schedule: 47.5 hours per week, with flexibility to work weekends and holidays.
Physical Requirements:
  • Frequent Walking: Frequent walking, kneeling, bending, and reaching overhead.
  • Standing: Able to stand for extended periods of time.
  • Lifting: Must be able to lift, move, and carry up to 50 pounds.
Language Skills:
  • English Proficiency: Must be able to speak, read, and write English fluently.


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