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Sales Associate for Counter Operations
2 months ago
Company Overview:
Magnolia Bakery has established itself as a beloved retail bakery and dessert brand since its inception in 1996. With a presence in major cities and a growing international footprint, we pride ourselves on delivering classic American desserts with a unique twist.
Position Overview:
The Counter Sales Associate is essential in maintaining our brand's reputation for quality and service. This role involves engaging with customers and ensuring their experience is delightful and memorable.
Key Responsibilities:
1. Provide exceptional customer service by managing counter transactions swiftly and courteously.
2. Greet every customer with a warm smile and respond promptly to their needs.
3. Communicate effectively and kindly with customers, ensuring clarity and friendliness.
4. Collaborate with team members to ensure efficient service for all customers.
5. Address customer inquiries and resolve issues with urgency and professionalism.
6. Execute all tasks with a commitment to excellence.
7. Prepare and display desserts while monitoring inventory levels.
8. Maintain cleanliness and organization of work areas.
Physical Requirements:
This position involves standing and walking for extended periods, typically 3-5 hours, with potential for moderate to heavy lifting and reaching overhead.
Qualifications:
- Adherence to company policies and procedures.
- Ability to follow directions and adapt quickly.
- Understanding of role expectations and compliance with safety standards.
- Outgoing and friendly demeanor with a strong customer service focus.
- Ability to work collaboratively within a diverse team environment.
- Positive response to feedback and coaching.
- Strong motivation and reliability with a solid work ethic.
- Willingness to thrive in a fast-paced setting.
Compensation:
Hourly pay ranges from $16.78 to $18.
Equal Opportunity Employer:
Magnolia Bakery is committed to fostering an inclusive workplace.
