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Bakery Operations Manager
2 months ago
Are you ready to become a key player in the success of Sprinkles Cupcakes as a Bakery Trainer and Operations Specialist? In this role, you will support the management team in bakery operations, ensuring the Sprinkles Cupcakes Experience is consistently delivered to our guests and associates. As a leader among your peers, you will embody the Sprinkles Cupcakes culture, making this an ideal opportunity to delve into the inner workings of our bakery operations.
Key Benefits of Joining the Sprinkles Cupcakes Team:
- Competitive Hourly Pay with Tips*
- Comprehensive Benefits Package, including Health, Dental, Vision, Life, and 401K options
- Daily Pay flexibility for associates
- Sprinkles Cupcakes Associate Card for spreading joy to loved ones and the community
- Engagement in Philanthropic Initiatives with various charities and community groups
- Family-Friendly Working Hours
- Generous Paid Parental Leave and Time Off
- Opportunities for Professional Development and Growth
Key Responsibilities:
- Ensure adherence to operational protocols with enthusiasm and a focus on quality
- Enhance guest experiences by handling inquiries and feedback effectively, providing exceptional customer service in alignment with Sprinkles Cupcakes standards
- Act as a product specialist, offering recommendations to guests and promoting our bakery products
- Handle credit card transactions following established procedures, maintaining accuracy and attention to detail
- Maintain cleanliness and safety standards in work areas, adhering to health and safety regulations
- Assist in daily cleaning tasks and opening/closing duties, ensuring a smooth operation
- Strictly follow work schedules and complete assigned tasks, prioritizing efficiency and productivity
- Prepare and package bakery items as required, meeting quality and presentation standards
Requirements:
- Passion for the Sprinkles Cupcakes brand and products, with a focus on delivering exceptional customer experiences
- Minimum 1 year of management experience in hospitality or restaurant sector, with a proven track record of success
- Flexibility to work weekends and holidays, with a willingness to adapt to changing schedules
- Effective verbal and written communication skills, with the ability to communicate complex information clearly
- Ability to perform well under pressure and maintain a steady pace, with a focus on quality and attention to detail
- Physical stamina to stand for extended periods and lift up to 50 pounds, with the ability to bend and reach comfortably during work hours
*Sprinkles Cupcakes is proud to be an Equal Opportunity Employer
