Vehicle Registration Clerk

2 days ago


El Paso, Texas, United States El Paso Community College Cafe Full time
Job Summary

El Paso Community College Cafe is seeking a highly skilled and detail-oriented Vehicle Registration Clerk to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support for the vehicle registration process.

Key Responsibilities
  • Input, maintain, correct, and track traffic and parking tickets and related fines using a specialized automated system.
  • Compile, prepare, and submit required reports to ensure accurate and timely information.
  • Provide customer service to include explaining department policies and procedures, resolving tickets, and fine issues within established guidelines.
  • Assist officers and staff in resolving problems with ticketing handheld systems.
  • Generate and forward statement letters and notices, ensuring information is accurate, and work with appropriate departments in clearing holds.
  • Maintain confidential records and files.
  • Provide clerical support to the District-wide Parking and Traffic Citation Appeals Committee.
  • Assist in providing work direction and job training of staff, including job orientation and scheduling.
  • Conduct and maintain an inventory of supplies and equipment.
Requirements
  • Associate's Degree and two (2) years of related experience or an equivalent combination of education and experience.
  • Strong interpersonal, oral, and written communication skills.
  • Good organizational skills.
  • Proficient computer skills, including internet navigation, Microsoft Word, Excel, and PowerPoint.
  • Effective customer service skills.
Working Conditions

This is a security-sensitive position, and the successful applicant will be required to undergo a criminal background check.

Benefits

El Paso Community College Cafe offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, vacation, and sick leave accrual plan.



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