Family Support Specialist

1 week ago


Lowell, Massachusetts, United States Vinfen Full time
About the Role

We are seeking a highly skilled and compassionate Family Support Specialist to join our team at Vinfen. As a key member of our Youth Community Crisis Service (YCCS) program, you will play a vital role in providing supportive services to parents and caregivers of youth aged 13-18 with behavioral health, mental health, substance use disorder, and co-occurring disorders.

Key Responsibilities
  • Provide individualized, short-term crisis stabilization and treatment in a culturally appropriate, youth and family-friendly environment.
  • Create a welcoming environment for parents, families, and community members, orienting them to services and engaging their participation in helping youth meet treatment goals.
  • Provide hope, encouragement, information, and one-to-one support to youth's parents/families and other supporters during the behavioral health crisis and after.
  • Participate in assessment to collect current and historical family/supporters information, focusing on understanding the youth's family/supporter relationships and their impact on the youth.
  • Assist parents/families and supporters to identify, understand, and plan for the strengths and needs of the youth.
  • Provide family psycho-education to families, supporters, and guardians, referring them to community resources for family support and education when appropriate.
  • Assist families and caregivers in understanding and navigating systems.
  • Train and mentor colleagues in maintaining a family/supporter perspective in their work.
  • Provide competency-based clinical evidence-based interventions and best practices.
  • Help develop and sustain the VBH Advisory Council and support families/supporters who express interest in joining.
Why Vinfen?

We are committed to providing a supportive and inclusive work environment that fosters growth and development. Our team is dedicated to delivering high-quality services that make a positive impact in the lives of the individuals we serve.

What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A supportive and inclusive work environment.
  • A chance to make a meaningful difference in the lives of the individuals we serve.
Requirements
  • A high school diploma or equivalent is required.
  • First-hand experience, primary responsibility for, or substantial involvement with, a child or family member receiving services through the mental health system is strongly preferred.
  • Demonstrated knowledge of behavioral health systems and services, DMH and DCF resources, special education law and services, as well as other social services resources, including how to access such services is strongly preferred.
  • Preference to those representative of the demographics of the youth served by the program, and/or are bi-lingual or multi-cultural.
  • Must be able to become CPR and First Aid Certified within two weeks of hire.
  • Must be able to successfully pass a CORI, SORI, education, employment verification and drivers record check.


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