Service Operations Coordinator

3 days ago


Sierra Vista, Arizona, United States Berg Enterprises, Inc Full time

Berg Enterprises, Inc. is a leading provider of heating and air conditioning services in Sierra Vista, AZ. We are seeking a skilled Service Operations Coordinator to oversee the day-to-day operations of our service department. This role requires strong analytical and problem-solving skills, with the ability to prioritize tasks effectively.

The successful candidate will have at least 1 year of experience in scheduling or dispatching, with a proven track record of meeting deadlines and maintaining high levels of accuracy. They should also possess excellent communication skills and be able to work effectively in a remote/hybrid environment.

Responsibilities include:

  • Scheduling technicians and managing service requests
  • Coordinating with customers and internal teams to ensure seamless communication
  • Analyzing data to identify trends and areas for improvement

We offer a salary range of $50,000 - $65,000 per year, depending on experience, plus benefits including health, dental, and vision insurance, simple IRA, life insurance, vacation and sick pay, and uncapped incentive compensation structure.



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