Insurance Customer Service Representative

1 week ago


Katy, Texas, United States Staff My Agency Full time
Job Title: Licensed Insurance Customer Service

We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients, answering their insurance-related inquiries, and resolving any issues that may arise.

Key Responsibilities:
  • Answering phone calls and responding to customer inquiries in a timely and professional manner
  • Processing customer policy changes, endorsements, and claims
  • Providing accurate and up-to-date information on insurance products and services
  • Resolving customer complaints and issues in a fair and timely manner
  • Working closely with our sales team to identify cross-selling opportunities and provide excellent customer service
Requirements:
  • A Property & Casualty Insurance license is preferred but will be obtained through our training program
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Strong problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
What We Offer:
  • A competitive salary and unlimited commission and bonus opportunities
  • Paid time off and vacation days
  • Valuable experience and paid training
  • Growth potential and opportunities for advancement within our agency

We are an award-winning State Farm agency, servicing Katy and the Greater Houston area. We are committed to providing exceptional customer service and building long-term relationships with our clients. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today



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