Bilingual Insurance Customer Service Representative
4 hours ago
## Job Summary
We are seeking a highly motivated and customer-focused Bilingual Insurance Customer Service Representative to join our team at Staff My Agency. As a Bilingual Insurance Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
## Key Responsibilities
* Answer customer calls and respond to customer inquiries in a professional and courteous manner
* Resolve customer complaints and issues in a timely and professional manner
* Provide accurate and timely information to customers regarding their insurance policies and coverage
* Process customer policy changes and endorsements
* Handle customer billing and payment inquiries
* Provide exceptional customer service and ensure customer satisfaction
## Requirements
* Fluent in Spanish and English
* Property & Casualty Insurance license preferred but will train and license the right individual
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously
* Strong communication and interpersonal skills
* Ability to work independently and as part of a team
* Proficiency in multi-tasking, follow-thru, and follow-up
* Strong work ethic and leadership skills
## What We Offer
* Competitive salary and unlimited commission and bonus opportunities
* Paid time off (vacation and personal/sick days)
* Valuable experience and paid training and licensing
* Growth potential and opportunity for advancement within the company
## How to Apply
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your resume and cover letter for consideration.
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