Customer Service Representative

5 days ago


Katy, Texas, United States Cesar Saldivia - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing strong relationships with customers, identifying their needs, and providing personalized solutions to meet their insurance and financial services needs.

Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up
  • Use a customer-focused approach to identify and meet the needs of customers, including educating them on insurance options and developing leads
  • Develop and implement effective marketing strategies to promote State Farm products and services
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
Requirements
  • High school diploma or equivalent required; degree in business, marketing, or related field preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members
  • Ability to learn and understand State Farm products and services, as well as industry trends and best practices
  • Proven track record of success in sales or customer service, with a strong focus on customer satisfaction and retention
What We Offer
  • Competitive hourly pay and commission/bonus structure
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Comprehensive training and support to ensure success in the role

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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