Bilingual Customer Service Representative
2 weeks ago
We are seeking a highly skilled and bilingual customer service representative to join our team at GEICO. As a customer service representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.
Key Responsibilities:
- Provide excellent customer service to policyholders via phone, email, and chat
- Answer billing questions, make policy changes, and provide recommendations
- Work in a fast-paced, high-volume call center environment
- Collaborate with team members to resolve customer issues
Requirements:
- Excellent verbal and written communication skills in English and Spanish
- Outstanding customer service skills and/or experience
- Solid computer, grammar, and multi-tasking skills
- Ability to work comfortably in a fast-paced, high-volume call center environment
Benefits:
- Premier Medical, Dental, and Vision Insurance
- Paid Vacation, Sick, and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
GEICO is an Equal Opportunity Employer:
We are committed to creating a diverse and inclusive work environment that values and respects all employees. We do not discriminate based on race, color, religion, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information.
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