Client Relations Manager

2 weeks ago

Baltimore, Maryland, United States Ruppert Landscape Maintenance Full time


Position at Ruppert Landscape Maintenance

Ruppert Landscape is a privately held, family/employee owned, commercial landscape maintenance and construction company. Our mission is to provide opportunities for our people, take care of our customers, and be good stewards of the environment and our community.

Key Responsibilities:
  • Effectively recruit, lead, and develop a high-performing team.
  • Manage a portfolio with a clear understanding of profit and loss for targeted gross profit.
  • Identify opportunities for landscape enhancements to promote sales growth.
  • Understand and meet customer needs and expectations while managing sustainable landscape plans.
  • Drive quality and efficiency within operational teams.
  • Oversee crew management within budgeted man hours.
  • Demonstrate proficiency in job costing, budget oversight, and forecasting.
  • Estimate maintenance job costs for proposals.
  • Exhibit a high level of customer service while nurturing client relationships.
  • Manage production schedules for assigned teams.
  • Ensure a safe working environment in alignment with company safety policies.
Qualifications:
  • Ability to handle multiple tasks in a dynamic work environment.
  • Knowledge of equipment operation and preventative maintenance.
  • Strong verbal, communication, and organizational skills.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • A minimum of 3 years of experience in customer service and management.
  • A degree in Agribusiness, Horticulture, or Business Management is preferred.
What We Provide:
  • Competitive salary structure.
  • On-the-job training opportunities.
  • Paid time off benefits.
  • Medical benefits including dental and vision coverage.
  • Flexible Spending Account options.
  • 401(k) retirement plan.
  • Work/life balance flexibility.
  • A family-oriented company culture.
Ruppert Landscape is an Equal Opportunity and E-verify Employer.

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