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Client Relationship Manager
2 months ago
At Ram Supply Company Inc, we are seeking a dedicated Account Manager to enhance our account management team. This role is pivotal in nurturing our client relationships across various regions.
Key Responsibilities- Engage with current and potential clients through onsite meetings, presenting our services and solutions effectively.
- Oversee all aspects of service and business development, including identifying cross-selling opportunities and conducting product demonstrations.
- Establish and maintain strong relationships with clients to address inquiries, billing, and service issues.
- Develop innovative strategies to enhance customer support and elevate brand visibility.
- Utilize client feedback to refine and improve the overall customer experience.
- Demonstrated experience as an Account Manager.
- Proficient in CRM software and MS Office Suite, particularly Excel.
- Preferred but not mandatory:
- Proficiency in Spanish.
- Experience in the restaurant or hospitality sectors.
- Familiarity with business development principles and performance metrics.
- Exceptional communication skills coupled with a strong customer service orientation.
- Robust analytical and organizational capabilities.
- Bachelor's degree in Business Administration, Business Development, or a related field, or equivalent experience in customer service.
- Proficient in Microsoft Office applications.
- Strong attention to detail and commitment to quality work.
- Ability to meet deadlines while maintaining professionalism and integrity.
- Experience in restaurant management or related fields.
- Prior experience with CRM tools such as Business Development4force, HubSpot, or Sage.
We offer a competitive compensation package that includes a base salary, commission, bonuses, and health insurance, with total earnings exceeding $100,000.
Flexible work-from-home options are available.