Assistant Service Manager

5 days ago


Springfield, Missouri, United States Bertera Subaru of West Springfield Full time
Job Summary

We are seeking an experienced Assistant Service Manager to join our team at Bertera Subaru of West Springfield. As a key member of our service department, you will be responsible for leading a team of technicians and ensuring exceptional customer satisfaction.

Key Responsibilities
  • Lead a team of technicians to achieve departmental growth in revenue and gross profit
  • Develop and implement strategies to improve employee and customer retention, CSI, and hours per CPRO
  • Collaborate with the service manager to optimize departmental performance and achieve business objectives
  • Provide coaching, motivation, and leadership to team members to ensure their success and growth
  • Stay up-to-date with industry trends and best practices to maintain a competitive edge
Requirements
  • Minimum 2 years of experience as an Assistant Service Manager in an automotive dealership
  • Proven track record of departmental growth in revenue and gross profit
  • Excellent leadership, coaching, and communication skills
  • Proficiency with Reynolds and Reynolds is a plus
What We Offer
  • Competitive compensation package commensurate with performance
  • Full company benefits
  • Opportunities for growth and professional development


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