Current jobs related to Premium Travel Services Representative - Springfield, Missouri - Expedia Partner Solutions

  • Customer Service Representative Driver

    2 weeks ago

    Springfield, Missouri, United States Aramark Uniform Services Full time

    Job SummaryThe Relief Customer Service Representative Driver is a vital member of our team at Aramark Uniform Services. This role requires a unique blend of customer service skills, driving abilities, and sales acumen. As a Relief CSR Driver, you will be responsible for providing exceptional customer service, safely operating a company vehicle, and meeting...

  • Medical Service Representative

    2 months ago

    Springfield, Missouri, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and well-being, and contributing to the success of our plasma donation center.Key ResponsibilitiesAnswer phones and...

  • Customer Service Representative Fueler/Washer

    1 week ago

    Springfield, Missouri, United States Penske Truck Leasing Co., L.P. Full time

    About the JobWe are seeking a highly motivated and detail-oriented Customer Service Representative Fueler/Washer to join our team at Penske Truck Leasing Co., L.P. As a Customer Service Representative Fueler/Washer, you will be responsible for ensuring that vehicles are fueled, clean, and safe before they hit the road again.Main Responsibilities:Greet our...

  • Financial Services Representative

    3 weeks ago

    Springfield, Missouri, United States Mutual of Omaha Full time

    Financial Representative TraineeJoin Mutual of Omaha's dynamic team as a Financial Representative Trainee and embark on a comprehensive program designed to equip you with the skills and competencies necessary to excel in selling Individual Insurance products.Program OverviewThis structured curriculum includes a combination of self-study and...

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    Springfield, Missouri, United States Penske Truck Leasing Co., L.P. Full time

    About the Role:We are seeking a skilled Customer Service Representative Fueler/Washer to join our team at Penske Truck Leasing Co., L.P. As a key member of our operations team, you will be responsible for ensuring that our customers receive exceptional service and that their vehicles are properly fueled and washed before they hit the road.Main...

  • Customer Service Representative

    1 week ago

    Springfield, Missouri, United States The Sherwin-Williams Company Full time

    Customer Service RepresentativeAt The Sherwin-Williams Company, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our wholesale and retail customers.Key Responsibilities:Assist customers in person and over the phone by...

  • Client Service Representative

    1 week ago

    Springfield, Missouri, United States Parmele Law Firm, P.C. Full time

    Job DescriptionWe are seeking a skilled Client Service Representative to join our team at Parmele Law Firm, P.C. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their concerns.Responsibilities:Present company services to potential clientsProspect...

  • Customer Service Representative

    2 weeks ago

    Springfield, Missouri, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide exceptional customer service through phone, email, and in-person...

  • Customer Service Representative

    1 month ago

    Springfield, Missouri, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely and professional manner.Key...

  • Alterations Customer Service Representative

    2 weeks ago

    Springfield, Missouri, United States David's Bridal Full time

    Job Title: Alterations Customer Service RepresentativeAt David's Bridal, we're seeking a highly skilled and customer-focused Alterations Customer Service Representative to join our team. As a key member of our Alterations department, you will play a critical role in delivering exceptional customer service and ensuring our customers receive the highest level...

  • Customer Service Representative

    1 week ago

    Springfield, Missouri, United States Springfield Janitor Supply Inc Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Springfield Janitor Supply Inc. The ideal candidate will be responsible for delivering exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.Duties:Answer incoming customer calls professionally and provide information...

  • Customer Service Representative

    2 weeks ago

    Springfield, Missouri, United States Vision Clinic PC Full time

    Job SummaryWe are seeking a highly skilled and friendly Customer Service Representative to join our team at Vision Clinic PC. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients, ensuring a smooth and pleasant experience for everyone.Key Responsibilities:Welcoming patients and visitors...

  • Customer Service Representative

    4 weeks ago

    Springfield, Missouri, United States Rob Akers - State Farm Agent Full time

    Job OpportunityWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at Rob Akers - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our business.Key Responsibilities:Establish and maintain strong...

  • Customer Service Representative

    2 weeks ago

    Springfield, Missouri, United States Great Southern Bank Full time

    Job SummaryThe Call Center Representative I is the initial point of contact for Great Southern Bank, responsible for assessing customer needs, answering account-related inquiries, and resolving issues.Key ResponsibilitiesPromptly and professionally answer incoming customer calls, verifying identity and determining needs.Accurately document calls and generate...

  • Route Service Representative

    2 weeks ago

    Springfield, Missouri, United States UniFirst Full time

    Job Summary:UniFirst is seeking a motivated and customer-focused individual to support the Service Department as a Route Trainee. As a key member of our team, you will assist Route Service Representatives with loading and unloading trucks, delivering and picking up customer products, maintaining vehicle safety, and covering assigned routes when needed. This...

  • Customer Service Representative

    2 weeks ago

    Springfield, Missouri, United States Five Star Call Centers Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Five Star Call Centers. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries and concerns in a timely and...

  • Account Service Representative

    2 weeks ago

    Springfield, Missouri, United States Wil Fischer Distributing Companies Full time

    Job SummaryWil Fischer Distributing Companies is seeking a highly motivated and detail-oriented Account Service Representative to join our team. As a key member of our sales and merchandising team, you will be responsible for implementing approved company programs and policies to achieve sales volume and merchandising goals. Your primary duties will include...

  • Medical Customer Service Representative

    1 month ago

    Springfield, Missouri, United States Takeda Full time

    About the Role: As a Medical Customer Service Representative at Takeda, you will play a vital role in ensuring the safety and satisfaction of our donors. Your primary responsibility will be to screen new and repeat donors, take and record vital signs, and perform phlebotomy to support plasma center operations. Key Responsibilities: Answer phones and greet...

  • Sales and Customer Service Representative

    2 weeks ago

    Springfield, Missouri, United States Ceramex North America Full time

    Job DescriptionAt Ceramex North America, we're looking for a skilled Sales and Customer Service Representative to join our team. As an employee-owner, you'll take pride in your reputation as a businessperson who understands how you impact our bottom line. Your excellent technical skills, combined with your role as an employee-owner, will become our...

  • Customer Service Sales Representative

    1 week ago

    Springfield, Missouri, United States Mike Breeding - State Farm Agency Full time

    Job OpportunityWe are seeking a highly motivated and licensed professional to join our team as a Customer Service Sales Representative. As a key member of our agency, you will play a vital role in helping our business grow through value-based conversations and exceptional customer service.Responsibilities include:Building and maintaining strong customer...

Premium Travel Services Representative

2 months ago

Springfield, Missouri, United States Expedia Partner Solutions Full time

If you require assistance during the recruitment process due to a disability, please contact our Recruiting Accommodations Team through the Accommodation Request.

This form is intended solely for individuals with disabilities who need help or adjustments in applying and interviewing for a position.

Premium Travel Services Representative

The Premium Travel Services Representative is tasked with managing customer interactions across various channels, ensuring a top-tier customer experience for our travelers.

The ideal candidate is proactive and has a genuine enthusiasm for assisting travelers in resolving intricate issues that may arise in high-pressure situations.

This position falls within the Traveler and Partner Service Platform divisions, which cater to customer inquiries from the diverse brands of Expedia Group.

  • Deliver exceptional service to our travelers, fostering loyalty to all of Expedia Group's numerous brands.
  • Conduct research and analyze data from multiple sources and tools, particularly GDS (Global Distribution Systems), to resolve traveler and supplier concerns.
  • Identify service challenges and perform root cause analysis while proposing viable solutions.
  • Build and maintain positive relationships with management, corporate, network, colleagues, and partners.
  • Adopt a flexible approach to consistently meet established service levels.
  • Maintain an up-to-date skill set as a Traveler Support Agent.
  • Other responsibilities and projects as assigned.

Key Qualifications:

  • Advanced analytical skills, including situational analysis and risk management.
  • Ability to thrive in a high-stress environment, managing stress professionally without disrupting operations, colleagues, or customers.
  • Strong technical proficiency and computer literacy, including all Microsoft Office applications.
  • Over 2 years of experience in a contact center environment.

The total cash range for this position is competitive, with the potential for salary increases based on ongoing performance.

Expedia Group proudly offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision coverage, paid time off, and an Employee Assistance Program.

To nurture each employee's passion for travel, we provide wellness and travel reimbursements, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

Driven by the belief that travel is a force for good, Expedia Group enables individuals to experience the world in innovative ways and forge lasting connections.

Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, and Expedia Local Expert.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The employer will provide the necessary information to confirm work authorization for each new employee.