Insurance Follow Up Specialist
2 weeks ago
The Insurance Follow Up Representative II plays a vital role in the accounts receivables reconciliation process at Baptist Health Care. This position is responsible for ensuring accurate insurance payment and follow-up, resolving patient and insurance carrier inquiries, and maintaining documentation on accounts worked.
Key Responsibilities
• Examine, correct, and update patient health information to ensure accurate insurance payment and follow-up
• Resolve patient and insurance carrier inquiries in a timely manner to avoid increasing A/R days
• Verify eligibility and benefits using online systems provided by multiple payers
• Make telephone calls to payers to ensure receipt of claims filing and payment on submitted claims
• Maintain accurate and consistent documentation on accounts worked
Qualifications and Requirements
Certified Revenue Cycle Specialist (CRCS) or Certified Healthcare Access Associate (CHAA) certification is preferred. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and maintain confidentiality. Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama.
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