Guest Services Specialist
2 weeks ago
Company Overview:
Hotel Jerome has been a cornerstone of the Aspen community since its establishment in 1889, renowned for being the backdrop of countless memorable stories. Surviving through various historical challenges, it remains a symbol of resilience and hospitality.
Position Summary:
We are in search of a dedicated and knowledgeable Concierge to enhance our guest experience. The Concierge will play a vital role in addressing guest inquiries, securing reservations, and offering personalized recommendations to enrich their stay. The ideal candidate will possess outstanding communication abilities, meticulous attention to detail, and a genuine passion for the hospitality industry.
Key Responsibilities:
- Welcome guests upon their arrival and provide comprehensive information regarding the hotel's amenities and services.
- Assist guests with making restaurant reservations, arranging transportation, and exploring local attractions.
- Offer insightful recommendations for dining, shopping, and entertainment options.
- Address guest inquiries and resolve any issues or concerns in a prompt and professional manner.
- Maintain an organized and tidy concierge desk and lobby area.
- Collaborate with various hotel departments to ensure a seamless guest experience.
Qualifications:
- Prior experience in a customer service role, ideally within a hotel or hospitality setting.
- Exceptional communication and interpersonal skills.
- Familiarity with local attractions, dining establishments, and transportation options.
- Strong organizational capabilities and the ability to manage multiple tasks effectively.
- Proficiency in Microsoft Office and reservation management systems.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
Benefits:
The comprehensive benefits package for this position includes paid time off, sick leave, medical, dental, and vision insurance, a 401(k) plan with employer contributions, health and flexible spending accounts, an employee assistance program, and discounts on company stays. Eligibility and other requirements may apply.
Additional Information:
Hotel Jerome is committed to providing equal employment opportunities to all applicants and team members, ensuring a diverse and inclusive workplace.
-
Guest Services Specialist
1 week ago
Aspen, Colorado, United States Marriott International, Inc Full timePosition Overview:As a Guest Services Specialist, your role transcends the traditional duties of check-in and check-out. We aim to create memorable and distinctive experiences for our guests.Key Responsibilities:Our Guest Services Specialists are proactive in delivering a comprehensive array of services that enhance the guest experience throughout their...
-
Guest Services Specialist
2 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timePosition Overview:As a Guest Services Specialist, your role transcends the traditional responsibilities of check-in and check-out. We aim to craft an experience that is not only memorable but also distinctive for our guests.Key Responsibilities:Our Guest Services Specialists are proactive in delivering a comprehensive array of services that enhance the guest...
-
Guest Services Specialist
1 week ago
Aspen, Colorado, United States Marriott International, Inc Full timePosition OverviewThis is a full-time, seasonal opportunity within our esteemed hospitality team. As a Guest Services Specialist, you will play a pivotal role in enhancing the overall guest experience at our luxury resort.Key ResponsibilitiesOur Guest Services Specialists are dedicated to creating memorable experiences for our guests. Your responsibilities...
-
Guest Services Specialist
1 week ago
Aspen, Colorado, United States Marriott International, Inc Full timePosition OverviewThis role is a full-time, seasonal opportunity within the Rooms & Guest Services Operations category. As a Guest Services Specialist, your primary responsibility will be to enhance the overall guest experience by providing exceptional service throughout their stay.Key Responsibilities- Engage proactively with guests to ensure their needs are...
-
Spa Host and Guest Service Specialist
5 days ago
Aspen, Colorado, United States Auberge Resorts Full timeJob Summary:Auberge Resorts Collection is seeking a highly skilled and customer-focused Spa Host and Guest Service Specialist to join our team at the Hotel Jerome in Aspen. As a key member of our spa team, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable experience for our guests, and maintaining the highest...
-
Guest Services Specialist
1 week ago
Aspen, Colorado, United States Hotel Jerome Full timeJob OverviewCompany Overview:Hotel Jerome has been a cornerstone of Aspen's community since its establishment in 1889, renowned for being the venue where remarkable tales are shared. Surviving various historical challenges, we have hosted a diverse array of guests, making us an integral part of Aspen's rich narrative.Position Summary:We are in search of a...
-
Guest Services Specialist
1 week ago
Aspen, Colorado, United States Hotel Jerome Full timeJob OverviewCompany Overview:Hotel Jerome has been a cornerstone of Aspen's social scene since its establishment in 1889, thriving through various historical challenges. Known for its rich history and vibrant atmosphere, it remains a premier destination for those seeking an authentic Aspen experience.Position Summary:We are looking for a dedicated and...
-
Luxury Guest Experience Specialist
19 hours ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob SummaryWe are seeking a skilled and charismatic Luxury Guest Experience Specialist to join our team at Marriott International, Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences from arrival to departure.Key ResponsibilitiesProvide personalized service to guests, ensuring their needs are met...
-
Luxury Guest Experience Specialist
1 day ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob SummaryWe are seeking a skilled and charismatic Luxury Guest Experience Specialist to join our team at Marriott International, Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences from arrival to departure.Key ResponsibilitiesProvide personalized service to guests, ensuring their needs are met...
-
Guest Services Coordinator
1 week ago
Aspen, Colorado, United States Marriott International Inc Full timeAdditional Information Pay: $19.00 to $24.00/hour BOE, Full-Time year Round role eligible for benefits Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY The role of a Guest Services Coordinator is not solely about facilitating check-in and check-out...
-
Guest Services Coordinator
2 weeks ago
Aspen, Colorado, United States The Little Nell Full timeJob OverviewCompany OverviewAspen Hospitality is a prominent entity in the hospitality sector, managing a diverse collection of hotels and residences, including the renowned Five-Star, Five-Diamond properties. Our portfolio features exceptional locations and a commitment to excellence in service and guest experience.Position SummaryThe Guest Services...
-
Guest Services Representative
1 week ago
Aspen, Colorado, United States Marriott International Inc Full timePosition OverviewThe role of a Guest Services Representative is not merely about facilitating check-ins and check-outs; it is about crafting a memorable and unique experience for every guest. Our dedicated team members take the initiative to provide a comprehensive range of services that enhance the guest journey throughout their stay. They are empowered to...
-
Guest Services Representative
2 weeks ago
Aspen, Colorado, United States Bluegreen Vacations Full timePosition Overview:The Innsbruck is in search of a dedicated Front Desk Associate to enhance our guest experience. This role is essential in ensuring that every visitor feels welcomed and valued from the moment they arrive.Compensation: Starting pay is $20.00 per hour, with opportunities for growth.Work Schedule: Full-Time; Flexible Shifts available to...
-
Guest Experience Specialist
5 days ago
Aspen, Colorado, United States Aspen Skiing Company Full timeJob SummaryThe Guest Service Agent plays a vital role in ensuring the comfort and satisfaction of our guests by providing transportation services to and from various local locations. This position requires excellent communication skills, a strong knowledge of the local area, and the ability to work independently.Key ResponsibilitiesPick-up and Drop-off...
-
Guest Services Coordinator
2 weeks ago
Aspen, Colorado, United States Marriott International Inc Full timeAdditional Information Pay: $19.00 to $24.00/hour BOE, Full-Time year Round role eligible for benefits Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY In the realm of hospitality, our roles extend beyond merely facilitating check-in and check-out...
-
Guest Services Representative
2 weeks ago
Aspen, Colorado, United States Bluegreen Vacations Full timePosition Overview:The Innsbruck is in search of a dedicated Front Desk Associate to enhance our guest experience. This role is pivotal as you will be the first point of contact for our guests, ensuring their stay is memorable and enjoyable.Compensation: Starting at $20.00 per hour, with potential for growth.Work Schedule: Full-Time; Flexible Shifts...
-
Guest Services Representative
2 weeks ago
Aspen, Colorado, United States Bluegreen Vacations Full timePosition Overview:The Innsbruck is currently in search of a dedicated Front Desk Associate. This role is pivotal in ensuring that guests receive an exceptional experience from the moment they arrive.Compensation: Starting pay is set at $20.00 per hour.Work Schedule: Full-Time with Flexible Shifts available.Key Responsibilities:Serve as the initial point of...
-
Guest Services Representative
2 weeks ago
Aspen, Colorado, United States Bluegreen Vacations Full timePosition Overview:The Innsbruck is currently in search of a dedicated Front Desk Associate to enhance our guest experience. This role is essential in providing a warm welcome and managing all aspects of guest accommodations.Compensation: Starting pay is $20.00 per hour.Work Schedule: Full-Time with Flexible Shifts available.Location: Aspen, CO.Why Work With...
-
Guest Services Coordinator
2 weeks ago
Aspen, Colorado, United States The Gant Aspen Full timeJob OverviewCompany: The Gant AspenLocation: Aspen, ColoradoPOSITION SUMMARYThe primary objective of this role is to ensure exceptional guest experiences through effective registration processes, seamless communication across departments, and prompt resolution of issues. This position encompasses all front office functions that pertain to guest interaction...
-
Concierge - Guest Services Professional
2 days ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Concierge to join our team at Marriott International, Inc. As a Concierge, you will be responsible for providing exceptional guest service and ensuring that every guest has a memorable and enjoyable stay with us.Key ResponsibilitiesRespond to guest requests for special arrangements or services, such...