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Guest Services Representative

2 months ago

Aspen, Colorado, United States Bluegreen Vacations Full time

Position Overview:

The Innsbruck is currently in search of a dedicated Front Desk Associate. This role is pivotal in ensuring that guests receive an exceptional experience from the moment they arrive.

Compensation: Starting pay is set at $20.00 per hour.

Work Schedule: Full-Time with Flexible Shifts available.

Key Responsibilities:

  • Serve as the initial point of contact for guests, providing a warm welcome and assisting with check-in and check-out procedures.
  • Deliver detailed information regarding room accommodations and hotel amenities.
  • Maintain a high standard of customer service, ensuring guest satisfaction throughout their stay.

Qualifications:

  • Previous experience in guest services or front desk operations within a hotel or resort setting is preferred.
  • Possess a friendly demeanor and a strong service orientation.
  • Ability to manage time effectively and prioritize tasks in a fast-paced environment.
  • Basic computer proficiency is required.

Employee Benefits:

  • Up to 21 Paid Days off annually.
  • 401K Matching up to 5%.
  • 9 Paid Holidays each year.
  • 2 Paid Days for Volunteer Work.
  • Comprehensive Medical, Dental, and Vision Insurance.
  • 6 Weeks of Paid Parental Leave.
  • Opportunities for Internal Growth and Career Development.
  • Tuition Reimbursement options available.
  • A Safe and Enjoyable Work Environment.
  • Employee Discounts on various services including childcare and accommodations.

What Employees Say:

Feedback from current employees highlights the well-structured organization and the focus on employee welfare.

About Bluegreen Vacations:

We are committed to creating memorable vacation experiences for our guests. If you are passionate about hospitality and customer service, we encourage you to consider this opportunity.