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Luxury Guest Experience Specialist

2 months ago

Aspen, Colorado, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled and charismatic Luxury Guest Experience Specialist to join our team at Marriott International, Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences from arrival to departure.

Key Responsibilities
  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Process operational needs, address guest requests, and complete reports in a timely and efficient manner.
  • Collaborate with colleagues to ensure seamless guest experiences throughout their stay.
  • Stay up-to-date on local area highlights and recommendations to share with guests.
  • Maintain a safe and clean work environment, adhering to company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • No prior work experience necessary, but a passion for delivering exceptional guest experiences is essential.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for extended periods.
Benefits
  • Competitive hourly rate of $18.00.
  • Opportunities for career growth and professional development.
  • 401(k) plan and other wellness benefits.