Guest Services Representative

2 weeks ago


Aspen, Colorado, United States Bluegreen Vacations Full time

Position Overview:

The Innsbruck is in search of a dedicated Front Desk Associate to enhance our guest experience. This role is essential in ensuring that every visitor feels welcomed and valued from the moment they arrive.

Compensation: Starting pay is $20.00 per hour, with opportunities for growth.

Work Schedule: Full-Time; Flexible Shifts available to accommodate various lifestyles.

Key Responsibilities:

  • Serve as the primary point of contact for guests, providing exceptional service and support.
  • Manage check-in and check-out processes efficiently, ensuring a smooth experience for all guests.
  • Communicate room details and hotel amenities effectively to enhance guest satisfaction.
  • Handle guest inquiries and resolve issues promptly to maintain a high level of service.

Qualifications:

  • Previous experience in guest services or front desk operations within a hospitality setting is preferred.
  • Strong interpersonal skills with a friendly and outgoing demeanor.
  • Ability to manage time effectively and prioritize tasks in a fast-paced environment.
  • Basic computer proficiency is required.

Employee Benefits:

  • Up to 21 Paid Days off annually.
  • 401K Matching program up to 5%.
  • 9 Paid Holidays each year.
  • 2 Paid Volunteer Days to support community engagement.
  • Comprehensive Medical, Dental, and Vision Insurance.
  • 6 weeks of Paid Parental Leave.
  • Opportunities for internal growth and career advancement.
  • Tuition Reimbursement to support your educational goals.
  • A safe and enjoyable work environment.
  • Employee discounts on various services, including childcare and accommodations.

Employee Testimonials:

“A well-structured organization that prioritizes employee welfare and offers great benefits.”

“Working here has fostered my personal and professional growth, with colleagues who feel like family.”

About Bluegreen Vacations:

We are committed to creating memorable vacation experiences for our guests. If you are passionate about hospitality and enjoy working in a dynamic environment, we encourage you to consider this opportunity.



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