Help Desk Professional

3 days ago


Scottsdale, Arizona, United States Denis Zdrale Agency Full time
About the Job

The Denis Zdrale Agency is seeking a dedicated Help Desk Professional to provide top-notch customer service and support.

Key Responsibilities:

  • Provide exceptional customer experiences through personalized interactions.
  • Address customer inquiries and concerns related to coverages, billing, claims, or products.
  • Cross-sell opportunities and collaborate with sales specialists to drive growth.
  • Support the agency owner in achieving service objectives.

Requirements:

  • Demonstrated customer service experience
  • Effective communication skills
  • Proficiency in PC software applications (Microsoft Office Suites, Internet Explorer)

Benefits Package:

  • Paid training
  • Paid Time Off

Estimated Salary:

$20-25 per hour, depending on experience.



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