Help Desk Professional
3 days ago
The Denis Zdrale Agency is seeking a dedicated Help Desk Professional to provide top-notch customer service and support.
Key Responsibilities:
- Provide exceptional customer experiences through personalized interactions.
- Address customer inquiries and concerns related to coverages, billing, claims, or products.
- Cross-sell opportunities and collaborate with sales specialists to drive growth.
- Support the agency owner in achieving service objectives.
Requirements:
- Demonstrated customer service experience
- Effective communication skills
- Proficiency in PC software applications (Microsoft Office Suites, Internet Explorer)
Benefits Package:
- Paid training
- Paid Time Off
Estimated Salary:
$20-25 per hour, depending on experience.
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