Network Infrastructure Specialist

4 weeks ago


Jonesboro, Arkansas, United States Genesis10 Full time

Job Title: Network Infrastructure Specialist

Job Summary: Genesis10 is seeking a skilled Network Infrastructure Specialist to join our team. As a key member of our Network Operations team, you will be responsible for providing operational support to our Enterprise customers.

Key Responsibilities:

  • Provision new services, disconnect services, suspend, and reconnect facilities, features, and CPE activation.
  • Coordinate complex order assignments and fulfillments.
  • Manage directory number portability requests.
  • Troubleshoot and test customer service delivery.
  • Activate voice and data services across copper, fiber, and Ethernet platforms.

Requirements:

  • Strong customer service focus.
  • Bachelor's degree in Engineering, Computer Science, or a similar technical field.
  • Cisco CCNA, Nokia NRS, CompTIA, or similar certifications.
  • Foundational knowledge and understanding of computers and networks.
  • Demonstrated understanding of LAN/WAN protocols and technologies.

About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles.



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