IT Support Specialist

1 month ago


Jonesboro, Arkansas, United States New York Institute of Technology Full time
Job Title: IT Support

We are seeking a highly skilled and detail-oriented IT Support professional to join our team at New York Institute of Technology.

Job Summary:

The IT Support will provide technical assistance and support to faculty, staff, and students with desktop, laptop, mobile, and tablet devices. This includes installing, managing, and repairing network, telecommunications, and audio/video equipment, as well as data entry and processing, inventory, delivery, and setup of IT equipment.

Responsibilities:
  • Install, manage, and repair network, telecommunications, and audio/video equipment
  • Provide technical support to faculty, staff, and students with desktop, laptop, mobile, and tablet devices
  • Assist with data entry and processing, inventory, delivery, and setup of IT equipment
  • Work with diverse faculty, students, and staff to provide excellent customer service
Requirements:
  • High school diploma/GED required
  • Ability to lift up to 50 lbs
  • Ability to climb ladders and work in overhead tight spaces
  • Good communication skills
  • Experience working with Windows and/or Mac computer systems, as well as iOS devices
  • Basic understanding or experience in one of the following fields: Audio/Video Solutions, Video Capture, Digital Signs, iPads
Work Environment:

This is a temporary part-time position, working between 15-20 hours/week in a minimum of 2 hour segments between the hours of 7am-5pm, Monday through Friday, and occasionally evenings and weekends.

New York Institute of Technology is an Equal Opportunity Employer and welcomes applications from diverse candidates.


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