Technical Support Technician I
5 months ago
POSITION SUMMARY
Responsible for implementing and maintaining district hardware, software, networking equipment, and other related devices. Has knowledge of operating systems, network infrastructure, mass deployment strategies, security strategies, and productivity software. Assists in proper and efficient resolution of problems. Ensures resolution of end user problems and maintains a high level of customer satisfaction. This position reports to the Coordinator of Technical Operations.
KEY RESPONSIBILITIES
Implements and maintains district hardware, software, networking equipment, and other related devices to ensure that district technology goals are achieved. Provides computing installation, configuration, and break fix services to faculty, staff, students, and administrative users.
Manages and maintains documentation for all locations including inventory of hardware, software, and other systems. Demonstrates a knowledge of desktop, network topologies and deployment strategies. Ensures the use of software deployment tools to manage software installations throughout the district.
Works with technicians and other technical staff to identify and resolve problems. Shares information relevant to these problems with appropriate personnel.
Maintains a high level of customer satisfaction for all end users. Uses communication appropriate to audience delivered in a friendly and courteous manner with a consistent positive attitude.
All other duties, as assigned and required, in order to perform the above services.
KEY JOB REQUIREMENTS
High School diploma or GED required.
IT experience in an educational environment is preferred. Must possess troubleshooting skills and a working technical knowledge of network/hardware/software systems within Microsoft Windows and Apple environments. Must possess customer relations, time management, and communication skills.
Makes moderate decisions and recommendations which affect the activities of others. Must possess the ability to establish and maintain effective working relationships with technology staff, administrators, and school personnel.
Industry certification by Microsoft\Cisco preferred. Must have and maintain a valid Georgia Driver's License.
Technical/Analytical - Technician provides instruction/guidance. Independent technical expertise needed to assist technical
Requires regular, frequent communication with internal technical personnel and department leadership.
Requires regular, frequent communication with school personnel, staff, district leadership, and vendors.
Organization skills; good decision-making skills; demonstrates working knowledge and expertise.
To maintain a safe, highly available, and efficient computing environment.
Normal office setting. Will require travel for school site visits.
Light duty - On most occasions sitting at a desk or table; intermittently sitting, standing, or stooping. Moderate lifting or carrying; fifty (50) lbs. or less.
NOTE: This is a grade 22, 225 day position that pays for experience up to a Step 4.
-
Technical Support Specialist
1 week ago
Jonesboro, Arkansas, United States Hytrol Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our Shared Services team at Hytrol. This is a full-time, on-site position with no remote options.Job SummaryThis role involves providing second-level technical support for various departments, ensuring smooth operations and quick resolution of technical issues. As a Level II...
-
Shared Services Technical Support Level II
1 month ago
Jonesboro, United States Hytrol Full timeWelcome to Hytrol Careers This role is fully onsite, and candidates should be prepared to work in person 100% of the time; no remote options are available.Overview Join our technology team in the Shared Services Technical Support Level II role, where you will provide essential support to various departments, ensuring smooth operations and quick resolution of...
-
Inmate Support Technician
1 day ago
Jonesboro, Georgia, United States TKC Holdings, Inc. Full timeJob Description:The Correctional Technician is responsible for providing technical support to inmates and staff within the facility.">Responsibilities:Respond to inmate inquiries and complaintsRepair or replace broken telephone setsRequirements:High school diploma or equivalentTechnical skills and experienceBenefits:Competitive salary: $60,000 - $75,000 per...
-
Rehab Nursing Tech I
3 months ago
Jonesboro, United States Encompass Health Full timeJob DescriptionJob DescriptionExtra attention to detailExceptional outcomesBE THE CONNECTION.Your role as a rehab nursing technician I lets you be the connectionbetween dedication to detail and patient outcomes that exceed expectations. Useyour passion for rehabilitation to ensure that patients receive care that setsthe standard as youtreat patients with...
-
Correctional Technician
2 months ago
Jonesboro, United States TKC Holdings, Inc. Full timeThe Corrections Technician serves as the primary interface for facility system inquiries including tracking and managing inmate inquiries, complaints and responses. This position also repairs or replaces broken telephone sets and provides a weekly up Technician, Solutions, Technical Support, Manufacturing, Healthcare, Facility
-
Correctional Technician
2 weeks ago
Jonesboro, United States TKC Holdings, Inc. Full timeThe Corrections Technician serves as the primary interface for facility system inquiries including tracking and managing inmate inquiries, complaints and responses. This position also repairs or replaces broken telephone sets and provides a weekly up Technician, Solutions, Technical Support, Manufacturing, Healthcare, Facility Learn More
-
Technical Support Representative
3 weeks ago
Jonesboro, Arkansas, United States RITTER COMMUNICATIONS HOLDINGS, LLC Full timeRitter Communications Holdings, LLCWe are seeking a highly skilled Technical Support Representative to join our team. This is an exciting opportunity to work with a fast-growing company that offers world-class broadband fiber, telecom, video, cloud, and data center services.
-
IT Support Specialist
22 hours ago
Jonesboro, Arkansas, United States The Computer Hut LLC Full timeJob OverviewThe Computer Hut LLC is seeking a skilled PC Technician to join our team in Little Rock. This role offers an opportunity for growth and development in a professional and personal setting.Key ResponsibilitiesThis position will be primarily responsible for providing computer-related services and repair, both in-house and on-site. The successful...
-
PC Technician Specialist
22 hours ago
Jonesboro, Arkansas, United States The Computer Hut LLC Full timeJob SummaryWe are seeking an experienced PC Technician to join our team at The Computer Hut LLC in Little Rock. As a key member of our IT support staff, you will provide high-quality technical services and solutions for our clients.The ideal candidate will have a strong background in computer hardware and software troubleshooting, implementation, and...
-
Therapist-Physical I PRN
5 months ago
Jonesboro, United States Baptist Memorial Full timeSummary Evaluates and assesses patients to establish functional, measurable goals to promote restoration of functional abilities. Provides treatment according to a written plan of care to meet established goals. Plans for discharge and communicates findings and progress according to professional licensure/certification, scope of practice and...
-
RN-PRN I
2 months ago
Jonesboro, United States Baptist Memorial Full timeSummary Coordinates and provides care utilizing the critical thinking framework known as the nursing process. The nursing process forms the foundation of the nurse's decision making to help partner with patients/families to attain, maintain and restore health whenever possible. Blends caring, compassion, knowledge and integrity to provide safe quality care...
-
Therapist-Occupational I PRN
2 months ago
Jonesboro, United States Baptist Memorial Full timeSummary Evaluates and assesses patients to establish functional, measurable goals to promote restoration of functional abilities. Provides treatment according to a written plan of care to meet established goals. Plans for discharge and communicates findings and progress according to professional licensure/certification, scope of practice and...
-
Industrial Fabrication Technician
2 days ago
Jonesboro, Arkansas, United States Trinity Industries Full timeWe are seeking an Industrial Fabrication Technician to join our team at Trinity Rail's Jonesboro plant. This is an excellent opportunity for a skilled technician to work with a variety of materials and equipment.The estimated salary for this position is $40,000 - $60,000 per year, based on industry standards and location. As an Industrial Fabrication...
-
Automotive Technician Specialist
3 weeks ago
Jonesboro, Arkansas, United States Cavenaugh Auto Group Full timeJob SummaryWe are seeking a skilled Automotive Technician to join our team at Cavenaugh Auto Group. As a Service Technician, you will play a critical role in ensuring the highest level of customer satisfaction and vehicle quality.The ideal candidate will have excellent technical skills, strong communication abilities, and a commitment to delivering...
-
Desktop Hardware Engineer
1 day ago
Jonesboro, Arkansas, United States The Computer Hut LLC Full timeAbout The JobThe Computer Hut LLC seeks an experienced PC Technician to deliver high-quality troubleshooting, implementation, and configuration of desktop hardware and software. As part of our team, you will work closely with colleagues to determine project requirements, goals, and implementation schedules to ensure excellence in service delivery. Effective...
-
Technical Laboratory Associate
1 day ago
Jonesboro, Arkansas, United States Baptist Memorial Healthcare Corporation Full timeJob Details: We are currently seeking a Technical Laboratory Associate to join our team at Baptist Memorial Health Care Corporation. This is a full-time, day shift position located in Jonesboro, AR.In this role, you will assist with pre-analytical and post-analytical processes in the laboratory, ensuring optimal patient outcomes. Your responsibilities will...
-
Certified Technician, Pharmacy
2 months ago
Jonesboro, United States Kaiser Permanente Full timeJob Summary: Under supervision licensed Pharmacist, performs general clerical and technical duties. Maintains pharmacy services in accordance with departmental policies and standards as well as state regulations. Works in concert with center administration to ensure effective delivery of pharmacy services.Essential Responsibilities: Performs general...
-
Inmate Communication System Technician
7 days ago
Jonesboro, Georgia, United States TKC Holdings Full timeJob OverviewWe are seeking a skilled Corrections Technician to join our team at IC Solutions, a subsidiary of TKC Holdings Inc. As a Corrections Technician, you will play a critical role in ensuring the smooth operation of our inmate communication system.Your responsibilities will include tracking and managing inmate inquiries, repairing or replacing broken...
-
Fleet Technician Position
10 hours ago
Jonesboro, Arkansas, United States Disability Solutions Full timeAbout the Role:Frito-Lay is seeking an experienced Fleet Technician to join our team. As a key member of our maintenance crew, you will be responsible for diagnosing and repairing complex issues with our fleet vehicles. Your expertise will ensure that our drivers are safe on the road, delivering quality snacks to our customers.Key Responsibilities:- Diagnose...
-
Roadside Assistance Dispatcher Specialist
1 week ago
Jonesboro, Georgia, United States Showtime Roadside Services Full timeWhy Choose This Role?">We are seeking a skilled Roadside Assistance Dispatcher to join our team at Showtime Roadside Service, Metro Atlanta's leading roadside assistance provider. As a dispatcher, you will play a vital role in ensuring timely and efficient service delivery to our customers.">About the Job">As a dispatcher, your primary responsibility will be...