Network Operations Center Technician

4 days ago

Jonesboro, United States Sonepar USA Full time




Your next career opportunity



As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.




DOD SkillBridge Opportunity in Jonesboro, AR - Network Operations Center Technician





Teamwork | Service | Leadership





Irby Utilities proudly supplies America‘s infrastructure as a top distributor of products, tools, and solutions to electric, natural gas, and broadband utilities.





Our Military Link Program (MLP) integrates DOD SkillBridge Service Members within Irby Utilities for a 12-week internship where you will learn the fundamentals of the role and broader context of our branch team and responsibilities. This opportunity will introduce you further to our customer base and provide a solid foundation from which you can add value and establish a rapport with key stakeholders.





This particular MLP links to the role of Network Operations Center (NOC) Technician. NOC Techs are trained to be responsible for the operation, maintenance administration, and performance management of customer IP networks. The NOC serves as an escalation point for end-user issues that are unable to be resolved by field personnel or help desk technicians and as a first responder for network outages or impairments.





This position is full-time, requiring the ability to stand and move about the NOC some of the day. Daily tasks will include but are not limited to: Monitoring several customer networks, Receiving, troubleshooting, and escalating trouble tickets, Reporting and troubleshooting network outages, and Performing upgrades to the network. Exceptional attention to detail is a must.





Responsibilities further include:




  • Dispatching field technicians
  • Communicating updates on outage troubleshooting and upgrade completion statuses
  • Translating technical jargon to non-technical personnel.
  • Coordinating internal and external teams towards a single shared resolution.
  • Executing Methods of Procedure (MOPs)




What we are looking for in a qualified candidate:




  • Must be able to lift up to 50 lbs
  • Customer focused and team oriented
  • Good network routing and switching skills and experience
  • Strong desire to learn
  • Great communication skills
  • Effective under pressure
  • Proactive in providing resolutions to outages





Our Competitive Benefits?



401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation and Personal, Paid Sick, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.





About Irby Utilities



We are powered by our people. Across our nationwide reach and diversity, we adapt, dare, and learn as one team while maintaining an open mindset to optimize our performance. This team approach has helped Irby customers to succeed since our inception, and our investment in our people continues to translate into broader achievement - including a vast array of professional development and growth opportunities.





Irby Utilities is one of the nation‘s largest utility distribution companies with over $2 Billion in annual sales and 900 associates across more than 45 branches. Our ability and readiness to innovate and collaborate across our industry has fueled our success, and our approach continues to be one of true partnership with our customers, vendors, and one another.





Irby was a pioneer in the early days of the electrical business, founded in 1926, and continues to be an industry leader in philanthropic involvement and community activity.Irby is also part of the Sonepar family of operating companies. Sonepar is the world leader in electrical distribution and consists of the finest locally managed electrical and industrial distributors.





Stay up to date with Irby, follow us onFacebookandLinkedIn.





Equal Employment Opportunity Statement



Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.





EEO is the Law



Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.





Pay Transparency Non-Discrimination Provision



Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.



  • Network Operations Specialist

    3 weeks ago

    Jonesboro, Arkansas, United States RITTER COMMUNICATIONS HOLDINGS, LLC Full time

    Job OverviewRitter Communications Holdings, LLC is a leading telecommunications provider serving the Mid-South region. We are seeking a skilled Network Analyst to join our team in the Network Operations Center (NOC).The successful candidate will be responsible for providing operational support for our data, voice, and transport network. This includes...

  • Network Operations Specialist

    4 weeks ago

    Jonesboro, Arkansas, United States Ritter Communications Full time

    Network Analyst Job DescriptionRitter Communications is a leading telecommunications provider serving the Mid-South region. We are seeking a skilled Network Analyst to join our team.Job SummaryThe Network Analyst will be responsible for providing operational support for our data, voice, and transport network. This role requires adaptability, technical...

  • Network Operations Engineer

    3 weeks ago

    Jonesboro, Arkansas, United States Ritter Communications Full time

    Ritter Communications is a leading telecommunications provider serving the Mid-South region, offering a range of services including broadband fiber, telecom, video, cloud, and data center solutions.The company has experienced rapid growth, investing heavily in technology infrastructure and expanding its services to 155 communities and over 57,000 customers...

  • Network Operations Engineer

    4 weeks ago

    Jonesboro, Arkansas, United States Ritter Communications Full time

    Job Summary:The Network Operations Engineer is a key member of the Ritter Communications team, responsible for providing operational support to the company's data, voice, and transport network. This role requires a strong understanding of network technologies, including data, voice, and transport networks, as well as experience with network security and...

  • Surgical Technician

    3 weeks ago

    Jonesboro, Arkansas, United States St Bernards Medical Center Full time

    Job RequirementsFor this Surgical Technician role at St. Bernards Medical Center, candidates must be currently licensed as a practical nurse in the State of Arkansas. Alternatively, if a Surgical Technician, prior experience and a willingness to sit for the certification exam or on-the-job training are required.Previous nursing or surgical technician...

  • Patient Care Technician

    4 weeks ago

    Jonesboro, Arkansas, United States St Bernards Medical Center Full time

    Job Summary:As a Patient Care Technician at St Bernards Medical Center, you will be responsible for performing assigned patient care activities and assisting licensed nursing personnel. Under the direct supervision of the Patient Care Manager or designee, you will be responsible for assigned areas on 1 shift. This is a safety-sensitive position, and you will...

  • Patient Care Technician

    4 weeks ago

    Jonesboro, Arkansas, United States St Bernards Medical Center Full time

    Job SummaryAs a Patient Care Technician at St Bernards Medical Center, you will be responsible for performing assigned patient care activities and assisting licensed nursing personnel. Under the direct supervision of the Patient Care Manager or designee, you will be responsible for assigned areas on 1 shift. Incumbents are subject to overtime and call-back...

  • Phlebotomy Technician

    4 weeks ago

    Jonesboro, Arkansas, United States Saint Bernards Medical Center Full time

    Job SummaryAs a Phlebotomy Technician at Saint Bernards Medical Center, you will be responsible for performing capillary and venous punctures, caring for the puncture site, and obtaining specimens from arterial lines and performing clerical functions. You may also be responsible for plating microbiology specimens.Job RequirementsEducationWe prefer one year...

  • Phlebotomy Technician

    4 weeks ago

    Jonesboro, Arkansas, United States St Bernards Medical Center Full time

    Job SummaryAs a Phlebotomy Technician at St. Bernards Medical Center, you will be responsible for performing capillary and venous punctures, caring for the puncture site, and obtaining specimens from arterial lines and performing clerical functions. You may also be responsible for plating microbiology specimens.Job RequirementsEducationA minimum of one year...

  • Network Architect

    4 weeks ago

    Jonesboro, Arkansas, United States Genesis10 Full time

    Job Description:Genesis10 is seeking a highly skilled Network Architect to join our team. As a Network Architect, you will be responsible for designing and implementing complex networks, leading engineering and network operations teams, and ensuring compliance with regulatory requirements.Responsibilities:Develop comprehensive network architecture designs...

  • Computer Technician

    2 weeks ago

    Jonesboro, United States Region 8 Education Service Center Full time

    Position Type: Technology/Computer Technician Date Posted: 10/31/2024 Location: Marion Community Schools Administration Office Date Available: 11/11/2024 Closing Date: 11/08/2024 District: Marion Community Schools - website MARION COMMUNITY SCHOOLS Marion, Indiana Job Description Position Title: Computer Technician FSLA Status: Exempt Responsible to: IT...

  • Operations Director

    4 weeks ago

    Jonesboro, Arkansas, United States Inner Circle Autism Network Full time

    Job OverviewThe Operations Director will be a key leader responsible for the overall success of the clinic. This role will manage the operations and performance of the team, collaborating with clinical staff to ensure quality standards are met.Key ResponsibilitiesDevelop and maintain the client/technician master schedule to maximize clinic and technician...

  • Contact Center Dispute Specialist

    4 weeks ago

    Jonesboro, United States Arvest Bank Operations, Inc. Full time

    Pay is based on a number of factors including the successful candidate's job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits....

  • Network Infrastructure Specialist

    4 weeks ago

    Jonesboro, Arkansas, United States Genesis10 Full time

    Job Title: Network Infrastructure SpecialistJob Summary: Genesis10 is seeking a skilled Network Infrastructure Specialist to join our team. As a key member of our Network Operations team, you will be responsible for providing operational support to our Enterprise customers.Key Responsibilities:Provision new services, disconnect services, suspend, and...

  • Network Support Specialist

    4 weeks ago

    Jonesboro, Arkansas, United States Genesis10 Full time

    Job Title: Network Support SpecialistGenesis10 is seeking a highly skilled Network Support Specialist to join our team. As a key member of our Network Operations team, you will be responsible for providing operational support to our Enterprise customers, including provisioning enterprise services, move/add/change and disconnect orders.Key...

  • Technical Support Technician I

    4 months ago

    Jonesboro, United States Clayton County Public Schools Full time

    Applicants: Please ensure that you upload all necessary documents and include all relevant information related to the position you are applying for. Please make sure that you are reading the job description in its entirety to align your documents and relevant information with the requirements. POSITION SUMMARY Responsible for implementing and maintaining...

  • Auto Body Repair Technician

    3 weeks ago

    Jonesboro, Arkansas, United States JOE HUDSON'S COLLISION CENTER Full time

    Job SummaryAt JOE HUDSON'S COLLISION CENTER, we are seeking a skilled Auto Body Repair Technician to join our team. As a key member of our collision repair team, you will be responsible for completing high-quality auto body repairs in a timely manner while ensuring exceptional service to our customers.Key Responsibilities:Perform duties associated with auto...

  • Pharmacy Technician

    4 weeks ago

    Jonesboro, Georgia, United States Kaiser Permanente Full time

    Job Summary:Under the supervision of a licensed pharmacist, this role performs general clerical and technical duties to maintain pharmacy services in accordance with departmental policies and standards, as well as state regulations. The successful candidate will work in concert with center administration to ensure effective delivery of pharmacy services.Key...

  • Behavioral Therapist

    4 weeks ago

    Jonesboro, Arkansas, United States Inner Circle Autism Network Full time

    Job Title: Board Certified Behavior AnalystAt Inner Circle Autism Network, we are seeking a highly skilled Board Certified Behavior Analyst (BCBA) to join our team. As a BCBA, you will be responsible for designing and overseeing individualized programs for children diagnosed with autism spectrum disorders, ages 2-10, in natural settings.Key...

  • Pharmacy Technician

    4 weeks ago

    Jonesboro, Georgia, United States Kaiser Permanente Full time

    Job Summary:As a Pharmacy Technician at Kaiser Permanente, you will work under the supervision of a licensed pharmacist to perform general clerical and technical duties. Your primary responsibility will be to maintain pharmacy services in accordance with departmental policies and standards as well as state regulations. You will work in concert with center...