Business Development Coordinator

7 days ago


Hoffman Estates, Illinois, United States Dreamteam LLC Full time
Job Overview

We are seeking a highly skilled BDC Representative to contribute to the success of Dreamteam LLC. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Customer Engagement: Handle customer inquiries and complaints in a professional and courteous manner, providing timely and effective resolutions.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, ensuring accurate information is provided to customers.
  • Troubleshooting: Troubleshoot and resolve product issues and concerns, escalating complex problems to senior team members as needed.
  • Documentation: Maintain accurate and up-to-date customer records, documenting interactions and updates as required.
  • Knowledge Development: Stay abreast of evolving products and services, developing and maintaining a comprehensive knowledge base to support customer inquiries.
Requirements
  • Experience: Previous experience in customer service, sales, or related fields, with a proven track record of delivering exceptional results.
  • Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
  • Professionalism: Positive and professional demeanor, with a strong commitment to delivering exceptional customer experiences.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.


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