Front Office Assistant Part Time
2 days ago
We are seeking a highly skilled and compassionate Front Office Assistant to join our team at Planned Parenthood of Tennessee and North Mississippi. As a key member of our healthcare team, you will provide exceptional customer service and support to our patients, ensuring a positive and non-judgmental experience.
Key Responsibilities:
- Provide outstanding customer service to patients, responding to their needs and concerns in a timely and professional manner.
- Collect, assess, and verify financial and insurance information, making determinations of ability to pay.
- Provide financial resource referrals, collect individual payments, and maintain electronic records of provided services and related payments.
- Work collaboratively with the back-office team to ensure seamless patient care and efficient operations.
- Participate in ongoing training and professional development to enhance skills and knowledge in customer service, cash handling, and healthcare administration.
Requirements:
- High school diploma or equivalent required; medical assistant or healthcare administration training preferred.
- Previous experience in customer service, cash handling, and healthcare settings.
- Strong communication and interpersonal skills, with ability to work effectively in a team environment.
- Ability to maintain confidentiality and handle sensitive patient information.
- COVID-19 vaccination required; reasonable accommodations will be considered on a case-by-case basis.
What We Offer:
- Competitive hourly rate, ranging from $20-$25 per hour, based on certification and experience.
- 100% employer-paid medical and dental insurance, with optional vision care and pet insurance.
- 10 paid holidays and 8 weeks of parental leave at 100% employer pay, after one year of employment.
About Us:
Planned Parenthood of Tennessee and North Mississippi is a non-profit healthcare provider dedicated to delivering high-quality, patient-centered care to our community. We are committed to creating a safe, inclusive, and respectful environment for all patients and staff.
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