Front Office Assistant Part Time

2 days ago


Nashville, Tennessee, United States Planned Parenthood of Tennessee & N. Mississippi Full time
Job Summary

We are seeking a highly skilled and compassionate Front Office Assistant to join our team at Planned Parenthood of Tennessee and North Mississippi. As a key member of our healthcare team, you will provide exceptional customer service and support to our patients, ensuring a positive and non-judgmental experience.

Key Responsibilities:

  • Provide outstanding customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Collect, assess, and verify financial and insurance information, making determinations of ability to pay.
  • Provide financial resource referrals, collect individual payments, and maintain electronic records of provided services and related payments.
  • Work collaboratively with the back-office team to ensure seamless patient care and efficient operations.
  • Participate in ongoing training and professional development to enhance skills and knowledge in customer service, cash handling, and healthcare administration.

Requirements:

  • High school diploma or equivalent required; medical assistant or healthcare administration training preferred.
  • Previous experience in customer service, cash handling, and healthcare settings.
  • Strong communication and interpersonal skills, with ability to work effectively in a team environment.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • COVID-19 vaccination required; reasonable accommodations will be considered on a case-by-case basis.

What We Offer:

  • Competitive hourly rate, ranging from $20-$25 per hour, based on certification and experience.
  • 100% employer-paid medical and dental insurance, with optional vision care and pet insurance.
  • 10 paid holidays and 8 weeks of parental leave at 100% employer pay, after one year of employment.

About Us:

Planned Parenthood of Tennessee and North Mississippi is a non-profit healthcare provider dedicated to delivering high-quality, patient-centered care to our community. We are committed to creating a safe, inclusive, and respectful environment for all patients and staff.



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