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Front Office Supervisor

2 months ago


Nashville, Tennessee, United States Castle Rock Asset Hospitality Management LLC Full time
Front Office Supervisor Opportunity

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Bobby Hotel Nashville. As a key member of our front office team, you will be responsible for overseeing the day-to-day operations of the front desk, ensuring exceptional guest service, and leading a team of front desk agents.

Key Responsibilities:
  • Manage the front desk operations, including check-ins, check-outs, reservations, and guest requests
  • Lead and motivate a team of front desk agents to deliver exceptional guest service
  • Collaborate with management to achieve front office goals and objectives
  • Ensure accurate and efficient processing of guest transactions
  • Provide excellent communication and problem-solving skills to resolve guest issues
Requirements:
  • Minimum 1 year of experience in a front office or guest services role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of Opera is preferred
What We Offer:
  • Competitive compensation package, including medical, dental, vision, life, and accident insurance
  • Immediate full vesting in the company 401K match
  • Free anytime downtown parking
  • Complimentary meals
  • Travel discounts
  • Opportunity for personal and professional growth

Bobby Hotel Nashville is an Equal Opportunity Employer and uses E-Verify.