Client Relationship Manager
2 weeks ago
Key Responsibilities
• Cultivate and expand opportunities within existing clientele.
• Collaborate with current accounts to establish efficient processes for identifying patients and facilitating sample submissions.
• Oversee comprehensive customer service and account oversight.
• Ensure prompt acquisition of samples to meet client needs.
• Manage testing requirements for each customer within established accounts.
• Streamline the ordering process for current clients.
• Enhance customer service efficiency.
• Work in tandem with all sales roles to achieve company objectives and targets.
• Identify and nurture opportunities within oncology clients for GHI.
• Regularly assess the commercial landscape within assigned accounts to identify trends and relay customer insights to GHI leadership.
• Ensure that team goals are consistently achieved.
• Collaborate effectively with colleagues across various departments within Guardant Health Inc.
• Uphold and represent the core values and culture of Guardant Health in all interactions with both internal and external stakeholders.
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