Branch Relationship Banker

7 days ago


Carson City, Nevada, United States BankTalent HQ Full time
About the Role

We are seeking a highly skilled Branch Relationship Banker to join our team at BankTalent HQ. As a key member of our banking team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Provide full-service banking services to new and existing customers, with a primary focus on sales and service.
  • Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
  • Make appropriate referrals for other bank products and services, including commercial lending products.
  • Follow up with clients as needed.
  • Perform cash transactions, open or update accounts, originate and close consumer or small business loans.
  • Resolve customer service issues.
  • Establish, expand and maintain a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
Requirements
  • 2+ years' experience as a universal banker/personal banker or similar retail banking role.
  • Previous experience in a financial sales representative-oriented role preferred.
  • Proficient knowledge of mathematical calculations and standard banking products, services, and transactions.
  • Strong knowledge of all retail products and services.
  • Basic knowledge of consumer lending applications.
  • Strong customer service, interpersonal and communication skills, both verbal and written.
  • Effective selling, cross-selling and referral skills.
  • Strong mathematical, problem-solving and negotiation skills.
  • Strong interpersonal & relationship building skills.
  • Strong attention to detail and time management.
  • Proficient in basic computer skills.
  • High School diploma or equivalent.
Benefits
  • Medical, Dental and Vision Insurance - START DAY ONE
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products
Pay Range

$22 - $24/hour


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