Scheduling Coordinator

5 days ago


Parker, Colorado, United States Colorado Surgical Arts Full time
Job Description

We are an elite oral surgery practice, Colorado Surgical Arts, committed to exceptional care for our patients and first-class service to our referring doctors. We are seeking a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs.

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Key Responsibilities
  • Provide Concierge-Level Customer Service: Interact with patients, referring offices, and team members over the phone, in person, or via electronic communication.
  • Greet Patients and Visitors: Immediately upon arrival with a friendly demeanor.
  • Answer Phones Promptly: With a smile.
  • Schedule Appointments: Optimize patient satisfaction, provider time, and most effective use of exam and treatment rooms.
  • Prepare Daily Schedules: For each provider.
  • Prepare Patient Charts.
  • Manage Patient Flow: Reduce patient wait time.
  • Assist Patients as necessary.
  • Maintain Reception Area: In a neat and orderly condition.
  • Maintain Professional Relationships: With referring offices.
  • Maintain Confidentiality: In accordance with HIPAA.
  • Perform Other Related Duties: As assigned.
Requirements
  • High School Diploma or Equivalent required.
  • One Year of Customer Service Experience required.
Skills and Abilities
  • Understanding of Dental Terminology.
  • Friendly, Inviting, and Professional Personality and Presence.
  • Basic Office Skills: Typing and filing.
  • Good Organizational Skills.
  • Attention to Detail.
Benefits
  • Medical, Dental, and Vision Coverage.
  • Employee Assistance Program (EAP).
  • Uniforms/Scrubs Provided.
  • Competitive Pay, Bonus potential, and annual merit reviews.
  • 401(k) Plan with Company Match.
  • Health Savings Account (HSA) with HDHP Health Plans.
  • Life Insurance.
  • Basic and Supplemental Life Insurance.
  • Spouse and Child Life Insurance.
  • Time Off, Disability, and Leave of Absence.
  • Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays.
  • Long and Short Term Disability Plans.


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