Veterinary Front Desk Coordinator
7 days ago
We are seeking a highly organized and customer-focused Veterinary Front Desk Coordinator to join our team at Veterinary Practice Partners. As a key member of our front office team, you will be the first point of contact for our veterinary clients, setting the tone for their visit and ensuring a positive experience.
Key Responsibilities- Client Communication: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Administrative Tasks: Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Phone and Email Support: Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Knowledge and Skills: Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Facility Maintenance: Assist in maintaining cleanliness and organization to ensure a positive client experience.
- Previous Experience: Previous experience as a veterinary receptionist or medical office assistant preferred.
- Organizational Skills: Strong organizational and multitasking skills.
- Communication Skills: Ability to maintain a calm, professional, and positive demeanor.
Veterinary Practice Partners is a leading provider of veterinary care, dedicated to giving the best care to our best friends. We believe in building strong relationships with our clients and patients, and we are committed to providing high-quality care in a compassionate and supportive environment.
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Veterinary Customer Service Representative
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Internal Medicine Veterinary Technician
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Veterinary Customer Service Representative
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Customer Service Associate
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Customer Service Representative
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Sales Representative
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