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Parts Sales Consultant

2 months ago

Kansas City, Missouri, United States UltraSource LLC Full time

Become a vital member of our team as a Parts Sales Specialist and explore the dynamic environment at UltraSource.

Since our inception, UltraSource has been dedicated to fulfilling the processing and packaging equipment requirements of numerous businesses globally within the meat sector. Our extensive product range allows us to customize equipment solutions that align with our clients' production goals, workforce objectives, budgetary limits, and brand identity.

Work Schedule: Mon-Fri 8AM-5PM

Key Responsibilities:

  • Identifies the equipment model and type of part required, evaluates worn, damaged, or defective components to determine necessary replacements, or advises clients on parts needed based on the description of issues.
  • Explains the functionality and advantages of various parts.
  • Establishes contacts, prepares quotes, processes orders, and records interactions in the CRM system.
  • Communicates inventory requirements to the Purchasing department to anticipate customer demands and reduce stock shortages.
  • Shares leads, essential customer information, and market insights with the Equipment, Supplies, and Service teams.
Qualifications:
  • Preferred educational background includes an associate or bachelor's degree; an engineering degree is advantageous.
  • A minimum of two (2) years of relevant experience in customer service or sales; experience in general parts sales across any industry is preferred.
  • Exceptional customer service and interpersonal skills; responds promptly to client inquiries.
  • Experience in a technical environment or familiarity with food packaging and supplies is preferred but not mandatory.
  • Ability to identify and resolve issues, collaborates effectively in group problem-solving scenarios.
  • Strong verbal and written communication abilities.
Employee Benefits:
  • Comprehensive medical, dental, and vision plans.
  • 401k plan with company contributions.
  • Health Savings Account (HSA) with company contributions.
  • Optional benefits including life, disability, accident, and critical illness insurance.
  • Life insurance coverage.
  • Paid vacation and personal days.
To discover more about our offerings, please visit our website.

UltraSource is an Equal Opportunity Employer.