Patient Advocate
1 week ago
**Job Summary**
CornerStone Staffing is seeking a highly skilled and compassionate Medical Eligibility Specialist to join our team. As a Medical Eligibility Specialist, you will play a critical role in ensuring that plan members meet plan eligibility requirements to receive medication(s).
Key Responsibilities:
- Verify plan member eligibility for medication(s) and coordinate access to alternate funding programs.
- Provide assistance to members and physician staff to complete necessary financial assistance program forms.
- Coordinate delivery and verify receipt of financial assistance forms and applications to members, physician offices, and financial assistance programs.
- Maintain regular communication with members, physician offices, and financial assistance programs to manage the status of each member.
- Utilize Salesforce to accurately document/record all interactions with members, healthcare providers, pharmacies, and financial assistance entities.
- Verify pharmaceuticals/prescriptions dispensed to members.
- Resolve inbound calls from members, physicians, and programs as necessary.
Requirements:
- Minimum 2+ years of experience in medical office assistant, specialty/infusion pharmacy intake, or healthcare reimbursement.
- 2+ years of customer service experience in a healthcare or health insurance environment.
- College degree preferred.
- Spanish bilingual preferred.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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