Patient Advocate

1 week ago


Dallas, Texas, United States CornerStone Staffing Full time

**Job Summary**

CornerStone Staffing is seeking a highly skilled and compassionate Medical Eligibility Specialist to join our team. As a Medical Eligibility Specialist, you will play a critical role in ensuring that plan members meet plan eligibility requirements to receive medication(s).

Key Responsibilities:

  • Verify plan member eligibility for medication(s) and coordinate access to alternate funding programs.
  • Provide assistance to members and physician staff to complete necessary financial assistance program forms.
  • Coordinate delivery and verify receipt of financial assistance forms and applications to members, physician offices, and financial assistance programs.
  • Maintain regular communication with members, physician offices, and financial assistance programs to manage the status of each member.
  • Utilize Salesforce to accurately document/record all interactions with members, healthcare providers, pharmacies, and financial assistance entities.
  • Verify pharmaceuticals/prescriptions dispensed to members.
  • Resolve inbound calls from members, physicians, and programs as necessary.

Requirements:

  • Minimum 2+ years of experience in medical office assistant, specialty/infusion pharmacy intake, or healthcare reimbursement.
  • 2+ years of customer service experience in a healthcare or health insurance environment.
  • College degree preferred.
  • Spanish bilingual preferred.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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