Client Support Specialist

2 weeks ago

Medford, Oregon, United States Pinelands Recovery Center of Medford Full time
Job Overview

At Pinelands Recovery Center of Medford, you will have the chance to collaborate with a dedicated team of professionals specializing in substance use treatment, all committed to fostering enduring health and recovery. Our organization emphasizes clinical supervision and guidance, ensuring comprehensive client care and therapeutic environment management, alongside opportunities for career advancement and personal growth.

If you seek an organization that values development, embraces diverse perspectives, and rewards passionate contributions, you have found the right place. We prioritize our clients, and it is our privilege to support and recognize those who serve them.

Compensation Range: $20-22 per hour

Compensation will vary based on geographic location, educational background, and experience.

Our Commitment to You

We are devoted to empowering our staff in their professional and personal journeys by offering:

  • 401(k) plan
  • Healthcare benefits
  • Paid vacation and sick leave
  • Employee referral incentives
  • Discounts at various retailers, amusement parks, and events
  • Continuing education programs and training
  • Weekly training sessions
  • Opportunities for advancement within the organization
Role Responsibilities

The Client Support Specialist will undertake patient care activities as instructed by the Clinical Supervisor. Responsibilities include orienting and assessing new clients, providing direct support and resources to both clients and clinical staff, and assisting in various areas as directed.

  • Engage actively in Multidisciplinary Treatment Team meetings.
  • Complete necessary assessments and screenings as directed by the Clinical Supervisor.
  • Act as a liaison between clinical and utilization review teams.
  • Facilitate psychoeducational groups as instructed by the Clinical Supervisor.
  • Share relevant information with the team from clients' families or other sources as needed.
  • Conduct group sessions as required and directed by the Clinical Supervisor.
  • Assist in gathering information related to the utilization review process and prepare necessary documentation.
  • Provide holiday and on-call/weekend coverage as required.
  • Recognize and respond to psychiatric crises, providing necessary interventions.
  • Assist in medical emergencies as directed.
  • Communicate effectively with clients and the interdisciplinary team regarding client needs.
  • Support chart documentation and compliance efforts.
  • Adhere to all program policies and procedures, ensuring client safety at all times.
  • Perform additional duties as assigned.

This is a full-time position with a schedule of Monday through Friday, 9 AM to 5 PM.

Qualifications
  • Graduation from an accredited college or university with at least an Associate's Degree in Psychology, Social Work, Counseling, or a related health field; CADC or CADC intern qualifications preferred.
  • A minimum of one year of experience in a chemical dependency or psychiatric setting.
  • CEU certifications and ongoing training in a health-related field.
  • Familiarity with the principles and practices of the discipline.
  • Understanding of Joint Commission Standards.

If you are uncertain about meeting all qualifications, we encourage you to apply. To provide truly innovative care, we need a diverse team. Discovery Behavioral Health is committed to fostering an inclusive environment and welcomes applications from individuals who meet some but not all of the qualifications.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and conduct pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

Discovery Behavioral Health aims to build a diverse staff that reflects the patients we serve and the communities in which we operate. We value multiple perspectives and experiences and strive to hire and retain a diverse workforce.

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