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Client Support Specialist

2 months ago

Medford, Oregon, United States First American Financial Company Full time
About First American Financial Company
First American's Direct division specializes in providing title insurance and settlement services tailored for real estate transactions. Our commitment to a people-first culture emphasizes diversity, equity, and inclusion, creating an exceptional workplace environment.

Position: Customer Service Representative/Title Assistant

Position Overview:
  • Address title-related inquiries by collecting necessary information
  • Analyze and interpret real estate documentation
  • Review legal documents for precision
  • Engage professionally with clients
  • Support delivery tasks and front desk responsibilities
Qualifications:
  • Genuine enthusiasm for assisting clients
  • Excellent verbal and written communication skills
  • Strong analytical skills and meticulous attention to detail
  • Interest in researching transaction histories
  • Ability to collaborate effectively within a team
  • Proficiency in Microsoft Office applications
  • Preferred: 2+ years of experience in title services
  • Must possess a valid driver's license for delivery tasks
Employee Benefits:
First American provides a robust benefits package that includes medical, dental, vision, 401k, and additional perks. We foster a diverse and inclusive workplace where every individual can contribute their unique perspectives.