Help Desk Support Specialist

3 weeks ago


Trenton, New Jersey, United States ApTask Full time
Job Description

We are seeking a highly skilled and enthusiastic Help Desk Support II to join our team at ApTask. As a Help Desk Support II, you will be responsible for providing top-notch technical support to our clients, ensuring their IT needs are met with excellence.

Key Responsibilities:

  • Provide on-site deskside support to clients, resolving technical issues efficiently and effectively.
  • Offer consultative approach to issue resolution, ensuring clients receive personalized support.
  • Collaborate with internal teams to resolve complex technical issues.
  • Stay up-to-date with the latest IT trends and technologies to provide expert advice to clients.
  • Develop and maintain strong relationships with clients, ensuring their satisfaction with our services.

About the Company

ApTask is a global provider of workforce solutions, talent acquisition services, and IT consulting. As an African American-owned and Veteran-certified company, we prioritize excellence, innovation, and collaboration. Our team is dedicated to delivering exceptional results and driving success across various industries.

What We Offer

We offer a competitive rate range of $20-$21/Hr, a dynamic work environment, and opportunities for growth and development. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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