Front Desk Representative
2 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.
Key Responsibilities:- Answer guest inquiries and provide information on hotel services, amenities, and local attractions.
- Process guest check-ins and check-outs, ensuring accuracy and efficiency.
- Manage guest room assignments, key cards, and other related tasks.
- Handle guest complaints and resolve issues in a professional and courteous manner.
- Maintain a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- High school diploma or equivalent required.
- Previous experience in a hotel or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer skills and knowledge of hotel software systems.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Highgate Hotels is a premier real estate investment and hospitality management company, recognized for its innovative approach to the industry. We are committed to providing exceptional service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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Front Desk Representative
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Front Desk Representative
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Front Desk Representative
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