Technical Service Specialist
2 weeks ago
Randstad is seeking a skilled Technical Service Specialist with a robust background in machine operation and maintenance. This role is pivotal in ensuring the optimal performance of equipment across various client locations.
Key Responsibilities:
- Client Support: Collaborate with the sales team to provide exceptional technical assistance and service to clients.
- Equipment Installation: Oversee the installation of new machinery at client sites, ensuring all systems are set up correctly and functioning efficiently.
- Maintenance and Troubleshooting: Conduct routine maintenance, diagnose technical problems, and perform urgent repairs as necessary to maintain equipment reliability.
- Documentation: Keep meticulous records of all service activities, detailing current maintenance performed and future service needs.
- Customer Engagement: Foster strong relationships with clients by prioritizing their satisfaction and addressing their concerns promptly.
- Software Demonstration: Provide demonstrations of relevant software to clients, showcasing its capabilities and benefits.
- Administrative Duties: Complete necessary paperwork, including service reports and timesheets, ensuring accuracy and timeliness.
- Safety Compliance: Uphold a safe working environment by adhering to industry safety standards and regulations.
- Interdepartmental Collaboration: Work closely with other departments to resolve technical issues and enhance service delivery.
- Adaptability: Be prepared to work additional hours as required by workload and client demands.
Qualifications:
- Experience: A minimum of 4 years in a related field is required.
- Education: High School diploma or equivalent.
- Skills: Proficiency in mechanical and electrical systems, with a strong understanding of CNC machinery.
Equal Opportunity Employer:
Randstad is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and are dedicated to providing reasonable accommodations to ensure a fair hiring process.
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