Current jobs related to Technical Support Specialist for IT Services - Philadelphia, Pennsylvania - SilTek, Inc.
-
Technical Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Synerfac Technical Staffing Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Synerfac Technical Staffing. The ideal candidate will have a strong background in supporting Apple/Mac personal computers, mobile/tablet devices, and mobile applications in a professional work environment.Key ResponsibilitiesGather and analyze information regarding...
-
Technical Support Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Tri-Force Consulting Services, Inc. Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Tri-Force Consulting Services, Inc. in Philadelphia, PA.Job Summary:The Technical Support Specialist will provide 24x7 technical support for the BCCS application, including configuration and environment management. This role requires a...
-
Technical Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Synerfac Technical Staffing Full timeJob Title: IT Support TechJob SummaryWe are seeking a highly skilled IT Support Tech to join our team at Synerfac Technical Staffing. The successful candidate will provide technical support and assistance to our clients, ensuring timely and effective resolution of technical issues.Key ResponsibilitiesGather and analyze information regarding technical issues...
-
Technical Support Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States City of Philadelphia Full timeJob Title: Technical Support SpecialistAre you passionate about providing exceptional customer service and resolving technical issues? Do you have a strong understanding of IT systems and a knack for problem-solving? We're seeking a highly skilled Technical Support Specialist to join our team at the City of Philadelphia.Job Summary:The Technical Support...
-
Technical Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States City of Philadelphia Full timeJob Title: Technical Support SpecialistAre you passionate about providing exceptional customer service and resolving technical issues? Do you have a strong understanding of IT systems and a knack for problem-solving? We're seeking a Technical Support Specialist to join our team at the City of Philadelphia!About the Role:The Technical Support Specialist will...
-
Technical Support Specialist
4 weeks ago
Philadelphia, Pennsylvania, United States City of Philadelphia Full timeJob Title: Technical Support SpecialistAre you passionate about providing exceptional customer service and technical support? Do you have a knack for troubleshooting and resolving complex technical issues? We're seeking a highly skilled Technical Support Specialist to join our team at the City of Philadelphia.Job SummaryThe Technical Support Specialist will...
-
Technical Support Specialist
4 days ago
Philadelphia, Pennsylvania, United States cyberThink Full timeJob Title: Technical Support SpecialistJob Summary:cyberThink is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical advice, guidance, and informal training to customers using hardware and software programs. You will troubleshoot and restore routine...
-
Technical Support Specialist
4 days ago
Philadelphia, Pennsylvania, United States Zephyrus Engineering Limited Full timeJob Title: Technical Support SpecialistJob Summary:Zephyrus Engineering Limited is seeking a skilled Technical Support Specialist to provide top-tier technical support and maintenance for our critical systems and technologies. As a key member of our Customer Service & Support (CSS) department, you will own, troubleshoot, and solve customer technical issues,...
-
Technical Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States Della Infotech Full timeJob Title: Technical Support SpecialistDepartment: Identity & Access ManagementJob Category: NonClinical - Information ServicesJob Description:As a Technical Support Specialist at Della Infotech, you will play a crucial role in facilitating the automation and timely completion of user provisioning processes and procedures. This involves working from a...
-
Technical Support Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Della Infotech Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Identity & Access Management team at Della Infotech. As a key member of our team, you will be responsible for facilitating the automation and timely completion of user provisioning processes and procedures, both from a technical and non-technical...
-
Technical Support Specialist
4 days ago
Philadelphia, Pennsylvania, United States Software Guidance and Assistance, Inc. Full timeJob Title: Technical Support SpecialistJob Summary:Software Guidance and Assistance, Inc. is seeking a Technical Support Specialist to provide technical advice, guidance, and informal training to customers using hardware and software programs. The ideal candidate will have strong problem-solving skills, excellent communication skills, and experience with...
-
Technical Support Specialist
4 days ago
Philadelphia, Pennsylvania, United States Clarivate Analytics Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our IPfolio Premium Service team. As a Technical Support Specialist, you will work closely with our clients to review and analyze client issues and requests to understand their needs and configure appropriate solutions.Key ResponsibilitiesWork closely with IPfolio's clients to review...
-
Technical Support Specialist
4 weeks ago
Philadelphia, Pennsylvania, United States City of Philadelphia Full timeJob DescriptionThe City of Philadelphia is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our employees and ensuring that our computer systems are running smoothly.Key Responsibilities:Provide technical support to employees via phone, email,...
-
Technical Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States City of Philadelphia Full timeJob DescriptionThe City of Philadelphia is seeking a Technical Support Specialist to join our End-User Services team. As a Technical Support Specialist, you will be the main point of contact between the IT Services and the users of these services to resolve and diagnose problems at the first level.You will receive incident and information request calls from...
-
Technical Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States City of Philadelphia Full timeJob DescriptionAt Gold Standard Diagnostics Horsham, a Eurofins Technologies company, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers, both internal and external, regarding all Eurofins Abraxis products.Key...
-
Technical Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Chubb Full timeTechnical Support SpecialistChubb Global Legal Operations is seeking a skilled Technical Support Specialist to provide high-quality user support for in-house built Onit applications. The ideal candidate will have a passion for technology, collaboration, and problem-solving, and combine technical acumen and analysis skills to proficiently manage all...
-
Technical Support Specialist
4 days ago
Philadelphia, Pennsylvania, United States Clarivate Analytics Full timeAbout the RoleWe are seeking a highly skilled Technical Support Analyst to join our Support Team at Clarivate Analytics. As a Technical Support Analyst, you will be responsible for providing world-class technical support for Innovative hosted and remote, customer-based systems.Key ResponsibilitiesServe as a first line of support for Sierra ILS...
-
Technical Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States Saxon Global Full time**Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Saxon Global. The successful candidate will have a strong background in configuration management, change management, and development experience.**Key Responsibilities:*** Five years of experience in configuration, change management, or development* Intermediate...
-
Technical Support Specialist
4 days ago
Philadelphia, Pennsylvania, United States Cozen O'Connor P.C. Full timeJob Summary:Cozen O'Connor P.C. is seeking a skilled Technical Support Specialist to provide top-notch technical assistance to our team members. This is a hybrid position based in our Philadelphia office.Key Responsibilities:Provide 1st and 2nd level technical support via telephone and desk-side assistance to resolve computer and telephone-related...
-
Technical Support Specialist
4 days ago
Philadelphia, Pennsylvania, United States Aleron Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Aleron. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT infrastructure is running smoothly and efficiently.Key ResponsibilitiesWork with clients' information technology...
Technical Support Specialist for IT Services
2 months ago
Position Summary
The Northeast Regional Office of the National Park Service is seeking skilled Information Technology (IT) support professionals to address various technical challenges faced by personnel within the agency. We are looking to fill three full-time roles that will provide comprehensive IT assistance across multiple locations.
Key Responsibilities
- Deliver both in-person and telephonic support for desktop hardware, software, and connectivity issues for staff across designated office locations.
- Utilize a centralized web-based help desk system to log and manage all IT support requests.
- Diagnose and resolve technical problems, escalating complex issues to specialized IT personnel when necessary.
- Manage end-user accounts and network configurations in accordance with established guidelines.
- Install, configure, and upgrade computer hardware and software, ensuring compliance with organizational standards.
- Conduct training sessions on network security protocols for new employees.
- Prepare user manuals and technical documentation as required.
- Participate in regular meetings to discuss ongoing projects and support strategies.
- Respond to security alerts and implement remediation actions as directed.
Technical Expertise Required
- Proven experience in IT support, particularly within environments similar to National Parks.
- Familiarity with a variety of hardware and software, including Microsoft Office Suite, Windows operating systems, and various network protocols.
- Strong interpersonal skills to effectively communicate with users of varying technical abilities.
- Ability to lift and move computer equipment as necessary.
Qualifications
- A minimum of a Bachelor's degree in Computer Science or a related field, along with at least five years of relevant experience.
- Experience in developing technical documentation and user guides.
SilTek, Inc. is a woman-owned small business that specializes in providing innovative solutions in renewable energy consulting, software development, and IT services. We pride ourselves on delivering high-quality support and expertise to our clients in both the federal government and private sectors.
