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Technical Solutions Specialist

2 months ago

Philadelphia, Pennsylvania, United States Fortinet Full time

We are seeking a highly skilled Technical Solutions Specialist to join our team at Fortinet. As a key member of our sales organization, you will work closely with sales representatives in a defined territory to provide technical support and expertise.

Key Responsibilities:


• Pre-sales - assist in qualifying sales leads from a technical standpoint, ensuring seamless integration with our solutions.


• Sales calls - serve as the primary technical resource on sales calls, educating customers on features, specifications, and functionality.


• Conversant with networking applications and solutions, providing expert guidance on our products.


• Post-sales - act as the lead technical contact for identified accounts, collaborating with our technical support team and engineering to resolve customer issues.


• Provide assistance to identified customers with post-sales training, ensuring they are fully equipped to utilize our solutions.

Required Skills:


• The Technical Solutions Specialist is required to customarily and regularly work outside of their office or home office, engaging in sales activities and travel as needed to support customer needs.

Education:


• Bachelor's Degree or equivalent experience; a graduate degree is preferred.