Client Resource Specialist

2 weeks ago


Tucson, Arizona, United States Pyx Health Inc Full time
Job Overview

Position Summary

The Client Resource Specialist plays a crucial role in assisting individuals in accessing essential services and support. This position involves conducting outreach to understand the needs of clients, facilitating connections to appropriate resources, and gathering feedback to enhance service delivery. The specialist will engage in various communication methods, including phone calls and virtual meetings, to ensure clients receive the assistance they require.

Key Responsibilities:

  • Provide comprehensive information and resources to clients through various communication channels, including phone, text, and email.
  • Work closely with clients to address social determinants of health (SDoH) challenges that may impact their well-being.
  • Conduct follow-up communications to verify that clients have received and understood referrals.
  • Facilitate multi-party calls with community-based organizations, healthcare providers, and insurance representatives.
  • Assist clients in navigating resources such as food assistance, housing support, and childcare services.
  • Guide clients through the application processes for government benefits, including Social Security and Medicaid.
  • Support clients in completing health plan assessments and screenings.
  • Help clients schedule necessary medical appointments.
  • Contribute to the development of a comprehensive database of community resources available to clients.
  • Collaborate with partner agencies to address the needs of clients and the broader community.
  • Deliver accurate information, referrals, and advocacy to all clients.
  • Ensure exceptional customer service and identify opportunities for improving service efficiency.
  • Maintain regular follow-ups with select clients to track outcomes and explore alternative solutions.
  • Gather and document feedback from clients regarding their experiences.
  • Keep detailed records of all client interactions.
  • Utilize a web-based platform to maintain accurate and thorough documentation.

Qualifications and Skills:

  • High School Diploma or equivalent; further education in management is preferred.
  • Bachelor's degree or a minimum of 3 years of experience in the healthcare sector.
  • Bilingual candidates are preferred.
  • Strong commitment to supporting individuals in achieving healthier lifestyles.
  • Excellent critical thinking and problem-solving abilities.
  • Proficient in computer applications relevant to the role, with the ability to quickly learn new software.
  • Ability to work independently in a remote setting.
  • Strong proficiency with technology, including computers and communication systems.
  • Exceptional verbal and written communication skills.
  • Demonstrated problem-solving, leadership, and customer service capabilities.
  • Ability to remain composed and professional in high-pressure situations.
  • Attention to detail and decisiveness in decision-making.


  • Tucson, Arizona, United States Pyx Health Inc Full time

    Job OverviewPosition SummaryThe Community Resource Specialist plays a crucial role in connecting individuals with essential services and support. This position involves conducting satisfaction assessments and engaging in special initiatives to enhance member involvement. The specialist will initiate outbound communications, facilitate three-way...


  • Tucson, Arizona, United States HealthEcareers - Client Full time

    About the JobHealthEcareers - Client is seeking a skilled Travel Nurse RN PCU Specialist to join their team. As a Travel Nurse RN PCU Specialist, you will be responsible for providing high-quality patient care in a Progressive Care Unit setting.Key ResponsibilitiesProvide direct patient care to patients in a Progressive Care Unit settingAssess patient needs...


  • Tucson, Arizona, United States Chapman Tucson Market Full time

    Job OverviewChapman Tucson Market is seeking a dedicated and detail-oriented Client Engagement Specialist to enhance our sales and service operations.Are you a proactive individual with a commitment to excellence in customer relations? This role is pivotal in ensuring the smooth operation of our business, where professionalism and precision are essential.As...


  • Tucson, Arizona, United States Civil & Environmental Consultants, Inc. Full time

    Position Overview As a Hydrology and Water Resources Specialist at Civil & Environmental Consultants, Inc. (CEC), you will engage in a collaborative environment within an employee-owned firm, working closely with clients, contractors, regulatory bodies, and governmental agencies. In this role, you will deliver services for a variety of projects, ranging from...


  • Tucson, Arizona, United States TEKsystems Full time

    Job OverviewPosition Summary:We are seeking a dedicated Client Relations Specialist to enhance our customer support efforts. This role involves a combination of administrative coordination and customer service, particularly in a fast-paced environment.Key Responsibilities:1) Proficient in MS Office Suite2) Administrative support and coordination experience,...


  • Tucson, Arizona, United States Tucson Medical Center Full time

    SUMMARY: The Laboratory Client Support Specialist plays a vital role in fostering collaborative relationships with clinical personnel and patients, ensuring professional and respectful communication. This position acts as a key informational resource for clinical departments, delivering laboratory-related insights in response to inquiries from patients and...


  • Tucson, Arizona, United States Dustin L Wismer State Farm Agent Full time

    Job OverviewAs a Client Solutions Specialist, you will play a crucial role in our sales operations, focusing on outbound engagement with potential clients.Key ResponsibilitiesEngaging with Prospects: You will be responsible for providing tailored quotes and assisting prospects in navigating our diverse product offerings.Lead Generation: Actively generate...


  • Tucson, Arizona, United States HealthEcareers - Client Full time

    About the RoleWe are seeking a highly skilled and experienced Registered Nurse RN Operating Room Specialist to join our team at HealthEcareers - Client. As a key member of our surgical team, you will be responsible for providing high-quality patient care and contributing to the success of our hospital.Key ResponsibilitiesAssess patient physical,...


  • Tucson, Arizona, United States PNC Bank NA Full time

    Position OverviewWe are seeking a Client Engagement Specialist to become a vital part of our organization. In this capacity, you will be tasked with nurturing client connections to foster sales advancement and profitability. Your role will involve collaborating with clients to comprehend their requirements and delivering customized solutions aimed at...


  • Tucson, Arizona, United States PNC Bank NA Full time

    Position OverviewWe are seeking a Client Relationship Specialist to become a vital part of our organization. In this capacity, you will oversee client interactions to foster sales advancement and revenue enhancement. Your role will involve collaborating with clients to comprehend their requirements and offering customized solutions to improve their financial...


  • Tucson, Arizona, United States Schurz Communications Full time

    Become a Part of Schurz CommunicationsWe are on the lookout for Client Support Specialists to enhance our team. If you are eager for a rewarding career with potential for advancement and excellent benefits, this opportunity may be the right fit for you.Job Type: Full-timeCompensation: $17-$19/hour plus commissionsKey Responsibilities:Deliver outstanding...


  • Tucson, Arizona, United States Wendy Wise - State Farm Agent Full time

    Position OverviewWendy Wise - State Farm Agent is seeking a dynamic and customer-oriented Client Relations Specialist who thrives in a public-facing role. This position offers a unique opportunity to develop your business management skills, gain industry knowledge, and acquire sales and marketing expertise.As a vital member of our team, you will receive...

  • Resource Specialist

    1 week ago


    Tucson, Arizona, United States Primavera Foundation Full time

    About Primavera FoundationPrimavera Foundation is a non-profit community development organization dedicated to providing pathways out of poverty and strengthening the Tucson community since 1983. Our mission is to empower individuals and families to achieve self-sufficiency through various programs and services.The RoleThe Resource Specialist - Housing...


  • Tucson, Arizona, United States Nu Flow Services of Tucson, LLC Full time

    Job OverviewWe are seeking a dedicated Client Solutions Specialist to represent our innovative services in the market.Your role will involve providing non-invasive epoxy pipe lining solutions to various sectors, including commercial, industrial, municipal, and federal clients, ensuring they avoid the costly consequences of traditional pipe repairs and...


  • Tucson, Arizona, United States ARIZONA LABOR FORCE INC Full time

    The Client Relations Specialist plays a crucial role in acquiring new customers, driving sales, and engaging with prospective clients. This position involves identifying potential clients, understanding their needs, and ensuring their satisfaction throughout the sales process. Key Responsibilities: Identify and pursue new sales opportunities through...


  • Tucson, Arizona, United States Peter Dumas - State Farm Agency Intern Full time

    Job OverviewBenefits:401(k) matchingPerformance-based bonusesCompetitive salary structureComprehensive dental coverageHealth insurance optionsGenerous paid time offSigning bonuses availableOpportunities for training & developmentVision insurance plansAGENCY DESCRIPTION: Are you a personable individual with a passion for customer service? Do you thrive in...


  • Tucson, Arizona, United States Andy Manchanda - State Farm Agent Full time

    Position OverviewBenefits:Attractive compensation packageFlexible working hoursPaid leave optionsCareer advancement opportunitiesProfessional training and developmentROLE SUMMARY:As a Client Relations Specialist with Andy Manchanda - State Farm Agent, you will create outstanding client interactions that contribute to the success of a thriving insurance...

  • Resource Specialist

    1 week ago


    Tucson, Arizona, United States Primavera Foundation Full time

    About Primavera FoundationPrimavera Foundation is a non-profit community development organization dedicated to providing pathways out of poverty and strengthening the Tucson community since 1983. Our mission is to empower individuals and families to achieve self-sufficiency through various programs and services.The RoleThe Resource Specialist - Housing...


  • Tucson, Arizona, United States Stephanie Rodriguez - State Farm Agent Full time

    Join Our Team: Client Relations Specialist at Stephanie Rodriguez - State Farm AgentWe are excited to announce an opportunity for a motivated and enthusiastic individual to become a Client Relations Specialist at Stephanie Rodriguez - State Farm Agent. If you thrive on delivering exceptional service and enjoy meaningful interactions, this position is...


  • Tucson, Arizona, United States Trusted Resource Associates Full time

    Trusted Resource Associates (TRA) is seeking a skilled Diagnostic Imaging Specialist for a travel job in a dynamic healthcare setting.Job SummaryAs a Diagnostic Imaging Specialist, you will be responsible for performing diagnostic procedures utilizing radiation detection and imaging equipment. You will provide quality care to patients of all age groups, from...