Client Relations Specialist

2 weeks ago


Tucson, Arizona, United States ARIZONA LABOR FORCE INC Full time

The Client Relations Specialist plays a crucial role in acquiring new customers, driving sales, and engaging with prospective clients. This position involves identifying potential clients, understanding their needs, and ensuring their satisfaction throughout the sales process.

Key Responsibilities:

  • Identify and pursue new sales opportunities through follow-ups on inbound leads, outbound cold calls, and email outreach.
  • Engage with customers and prospects to assess their product or service requirements, and recommend suitable solutions.
  • Direct qualified leads to the appropriate sales personnel for further development and closure.
  • Achieve sales targets and contribute to quarterly performance goals.
  • Maintain ongoing communication with clients to ensure satisfaction and address any post-sale issues.
  • Keep in touch with current and former customers, informing them about new offerings and enhancements that may interest them.
  • Utilize CRM systems to ensure accurate and up-to-date information is available.
  • Foster and maintain strong relationships with clients.
  • Organize and manage a database of potential customers for outreach.
  • Report customer feedback, suggestions, and concerns.
  • Generate and submit weekly reports on lead generation activities.
  • Collaborate effectively with branch and sales teams.
  • Maintain detailed records of sales activities, including calls, orders, and any relationship challenges.

Qualifications:

  • Minimum of 3 years of experience in a sales-oriented role.
  • Proficient in CRM software and Microsoft Office products.

Education:

  • High School Diploma or GED required; Associate's or Bachelor's degree preferred.

Benefits:

  • 401(k) plan
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Arizona Labor Force is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.



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