Current jobs related to Laboratory Client Support Specialist - Tucson, Arizona - Tucson Medical Center
-
Tucson, Arizona, United States HealthCare Support Full timeAbout the Role:Cath Lab Technologists play a vital part in the healthcare industry, and we're seeking a skilled professional to join our team as a Traveling Catheterization Laboratory Specialist. This 13-week assignment in Tucson, Arizona, offers a unique opportunity to work with a top healthcare organization and gain valuable experience in a dynamic...
-
Client Support Specialist
4 weeks ago
Tucson, Arizona, United States Contempo HCM Full timeJob OverviewContempo HCM is seeking a highly motivated and detail-oriented Client Support Specialist to join our team in Tucson. As a Client Support Specialist, you will play a critical role in providing exceptional customer service and support to our clients, ensuring their payroll and human capital management needs are met.Key Responsibilities:Provide...
-
Tucson, Arizona, United States Healthcare Support Full timeWe are seeking a skilled Catheterization Laboratory Technologist to join our team on a travel assignment in Arizona.Key Responsibilities:Specialize in Catheterization Laboratory proceduresWork as an Allied Health ProfessionalProvide exceptional patient careBenefits:Up to $500 relocation reimbursementReimbursement for license/certification renewalMedical,...
-
Laboratory Client Services Liaison
2 weeks ago
Tucson, Arizona, United States Tucson Medical Center Full timeJob Summary:The Laboratory Client Services Representative is a vital member of our team at Tucson Medical Center, responsible for providing exceptional support to our clinical staff and patients. This role requires a unique blend of technical knowledge, excellent communication skills, and a passion for delivering outstanding customer service.Key...
-
Client Support Specialist
1 week ago
Tucson, Arizona, United States CooperSurgical Full timeAt CooperSurgical, we're dedicated to delivering innovative solutions that put time on the side of women, babies, and families. As a Client Support Specialist, you'll play a critical role in supporting our mission by providing exceptional customer service and expertise to our clients.Our team is passionate about making a difference in the lives of our...
-
Laboratory Client Services Representative
4 weeks ago
Tucson, Arizona, United States Tucson Medical Center Full timeJob SummaryThe Laboratory Client Services Representative plays a vital role in providing exceptional support to our clinical staff and patients. As a key member of our team, you will be responsible for promoting professional and respectful interactions, while ensuring the highest level of quality and accuracy in our laboratory services.Key...
-
Client Support Specialist
4 days ago
Tucson, Arizona, United States CooperSurgical Full timeAt CooperSurgical, we are dedicated to delivering innovative solutions for women's healthcare. As a Client Support Specialist, you will play a vital role in supporting our mission to put time on the side of women, babies, and families at the healthcare moments that matter most. Our team is committed to excellence and is at the forefront of delivering...
-
Client Support Specialist
3 weeks ago
Tucson, Arizona, United States Contempo HCM Full timeJob OverviewContempo HCM is seeking a highly motivated and detail-oriented Client Support Specialist to join our team in Tucson. As a key member of our team, you will provide exceptional customer service and support to our clients, ensuring their payroll and human capital management needs are met.Key Responsibilities:Respond to client inquiries and resolve...
-
Client Support Specialist
4 days ago
Tucson, Arizona, United States Cooper Companies Full timeJob DescriptionCooperSurgical is a leading fertility and women's healthcare company dedicated to delivering innovative solutions that enhance the work of healthcare professionals. As a Client Support Specialist, you will play a critical role in providing exceptional service to our internal and external customers, while driving referral leads to increase...
-
Desktop Support Specialist
4 days ago
Tucson, Arizona, United States Desktop & Depot Support Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Desktop Support Specialist to join our team in Tucson, Arizona. As a key member of our Desktop & Depot Support team, you will be responsible for providing exceptional support to our clients, ensuring seamless operations, and driving business growth.Key ResponsibilitiesProvide workstation...
-
Client Support Specialist
3 weeks ago
Tucson, Arizona, United States Cooper Companies Full timeJob Title: Client Support SpecialistWe are seeking a highly skilled Client Support Specialist to join our team at CooperSurgical. As a Client Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving issues, and driving referral leads to increase revenue for our Consumer Sales...
-
Medical Laboratory Specialist
4 days ago
Tucson, Arizona, United States K.A. Recruiting Full timeJob Opportunity:We are seeking a skilled Medical Laboratory Specialist to join our team at K.A. Recruiting. The ideal candidate will have experience in a medical laboratory setting and be proficient in various laboratory techniques.Key Responsibilities: Generalist, molecular, or specialty tech (e.g., blood bank, micro) Full or part-time position...
-
Tucson, Arizona, United States K.A. Recruiting Full timeMedical Laboratory Specialist OpportunityWe are seeking a skilled Medical Laboratory Specialist to join our team at a top hospital in Arizona. This is a permanent and full-time position, working Monday through Friday with an evening shift. To be considered, applicants must have at least an A.S. in Medical Technology (B.S. strongly preferred) and an ASCP OR...
-
Medical Laboratory Specialist
7 days ago
Tucson, Arizona, United States Carondelet St. Josephs Hospital Full timeMedical Lab Tech II PRN Nights Position SummaryThe Medical Technologist maintains technical and quality assurance standards and procedures for the Clinical Laboratory. Performs qualitative and quantitative analyses in Blood Bank, Chemistry, Hematology, Coagulation, Urinalysis, and/or Microbiology to obtain data used by pathologists and physicians in the...
-
Clinical Laboratory Specialist
4 days ago
Tucson, Arizona, United States Tucson Medical Center Full timeJob Summary:We are seeking a skilled Clinical Laboratory Specialist to join our team at Tucson Medical Center. The ideal candidate will have a strong background in clinical laboratory protocols and procedures, with the ability to perform lab analyses and recognize abnormal or unusual test results.Key Responsibilities:• Processes specimens and performs...
-
Medical Laboratory Specialist
3 days ago
Tucson, Arizona, United States Ansible Government Solutions Full timeWe are seeking a skilled Medical Laboratory Specialist to join our team at Ansible Government Solutions, LLC. The successful candidate will be responsible for performing a broad range of laboratory procedures in Chemistry, Hematology, Coagulation, Urinalysis, Microbiology, and Transfusion Medicine.Key Responsibilities:Rotate on a regular basis through the...
-
Tucson, Arizona, United States Desktop & Depot Support Full timeJob SummaryWe are seeking a highly motivated and career-driven individual to join our team as a Part-time Desktop Support Specialist in Tucson, AZ.Key ResponsibilitiesProvide workstation software break-fix supportPerform IMAC tasks, including PC installs, moves, adds, and changesLoad images and manage assetsSupport printer operations and client center...
-
Medical Laboratory Specialist
1 week ago
Tucson, Arizona, United States K.A. Recruiting Full timeJob Opportunity: We are seeking a skilled Medical Laboratory Specialist to join our team at a critical access facility located 2 hours south of Tucson, AZ. This is a permanent position with job security, offering a housing stipend for 24 months. The successful candidate will work a night shift schedule, 7 on 7 off, and will be responsible for generalist...
-
Tucson, Arizona, United States Desktop & Depot Support Full timeJob OverviewWe are seeking a highly motivated and career-driven individual to join our team as a Part-time Desktop Support Specialist in Tucson, AZ.Key ResponsibilitiesProvide workstation software break-fix supportPerform IMAC tasks, including PC installs, moves, adds, and changesLoad images and manage assetsSupport printer operations and client center...
-
Technical Support Specialist
4 days ago
Tucson, Arizona, United States F. Hoffmann-La Roche AG Full timeRoche Support Network is dedicated to providing exceptional support to customers.As a Field Engineering Specialist, you will be responsible for showcasing your expertise in technical repair for Roche assigned products.Your valuable service will be directed towards laboratory customers, ensuring they receive the best possible support.Key responsibilities...
Laboratory Client Support Specialist
2 months ago
SUMMARY:
The Laboratory Client Support Specialist plays a vital role in fostering collaborative relationships with clinical personnel and patients, ensuring professional and respectful communication.
This position acts as a key informational resource for clinical departments, delivering laboratory-related insights in response to inquiries from patients and clinical staff while maintaining accurate laboratory documentation and upholding quality standards.
ESSENTIAL FUNCTIONS:
Functions as a primary informational resource for clinical departments, addressing laboratory-related inquiries from patients and clinical staff. Engages with physicians regarding test outcomes, technical concerns, and more. Facilitates effective communication between testing departments, results, reference laboratories, and shipping units. Investigates, resolves, and documents issues related to specimens or testing, communicating findings to clients as necessary. Serves as a resource for clients, offering information on tests, results, and ordering procedures within the Health Information System (HIS). Acts as a liaison with reference laboratories for all client service matters.
Ensures timely communication of patient specimen rejections, Quality Not Sufficient (QNS) instances, and Duplicate Patient Records to clients.
Handles urgent, routine, and critical test results, as well as other confidential information, ensuring delivery to authorized personnel.
Manages incoming and outgoing calls, exercising discretion regarding the urgency and nature of calls, directing them to the appropriate personnel.
Performs administrative tasks such as filing, copying, faxing, and distributing laboratory documents. Processes, verifies, and maintains various laboratory records and data. Logs or inputs laboratory results, ensuring accuracy against quality assurance/control ranges. Assists in training designated personnel. Resolves issues with problem specimens according to established protocols. Searches for and retrieves mislabeled, insufficient quantity, or unlabeled specimens. Utilizes various software applications to enter and retrieve data. Operates office equipment such as personal computers, calculators, fax machines, and copiers in the execution of assigned responsibilities. Adheres to Tucson Medical Center's organizational and departmental safety, confidentiality, values, policies, and standards. Performs related duties as assigned.
MINIMUM QUALIFICATIONS EDUCATION:
High school diploma or general education degree (GED), or an equivalent combination of relevant education and experience.
EXPERIENCE:
Six (6) months of customer service experience required. Laboratory experience preferred.
LICENSURE OR CERTIFICATION:
None required.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to interact effectively and professionally with healthcare providers and patients.
- Understanding of laboratory tests and orders.
- Strong verbal and written communication skills, particularly listening abilities.
- Proficient computer skills.
- Capability to multitask efficiently.
- Familiarity with office management best practices.
- Expertise in customer service protocols, both in-person and via telephone.
- Ability to read, analyze, and interpret general business publications, professional journals, technical procedures, or governmental regulations.
- Competence in preparing routine reports, business correspondence, and procedural manuals.
- Skill in effectively presenting information and addressing inquiries or complaints from employees, patients, and the general public.
- Ability to perform basic arithmetic operations and accurately document time.
- Capacity to apply common sense understanding to follow instructions provided in written, oral, or diagrammatic form.
- Ability to manage problems involving multiple concrete variables in standardized situations.
