Clinical Support Specialist

1 week ago


Flagstaff, Arizona, United States FLAGSTAFF SURGICAL ASSOCIATES, P. A. Full time
Job Overview

The Clinical Support Specialist plays a vital role in assisting healthcare providers, including Physicians, Physician Assistants, and Nurse Practitioners, by performing both administrative and clinical tasks under the supervision of a physician. Administrative responsibilities may encompass managing appointment schedules, maintaining patient records, and handling incoming communications.

Key Responsibilities

  • Prepare examination rooms for patient visits.
  • Assist in patient intake, including measuring vital signs and documenting medical histories.
  • Support healthcare providers during examinations and minor procedures, such as wound care and follow-up visits.
  • Manage incoming calls to the back office, check voicemails regularly, and return calls promptly.
  • Coordinate scheduling and rescheduling of patient appointments as necessary.
  • Ensure cleanliness of examination rooms, sterilize medical instruments, and prepare trays for procedures.
  • Assign documents, telephone encounters, and lab results to the appropriate healthcare provider.
  • Complete a comprehensive training program under the guidance of a Lead/Senior Clinical Support Specialist.
  • Verify that all necessary records are available for new patient consultations and follow up on lab, imaging, and pathology results.
  • Additional duties may be assigned as required by management.

Benefits: 401(k) matching, Health Insurance, Dental Insurance, Vision, Life Insurance, Paid Time Off, Long Term Disability.

Schedule: 8-hour shifts.

Experience: Familiarity with EMR systems is preferred.

Work Location: In-person.



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