Customer Service and Sales Representative

6 days ago


Boston, Massachusetts, United States The Hertz Corporation Full time
Company Overview

The Hertz Corporation is a leading global car rental company that operates in many locations worldwide. We provide customers with a wide range of vehicles for rent, including economy cars, luxury sedans, and SUVs.

Salary

We offer a competitive hourly wage of $20.25 per hour, with the opportunity to earn overtime at 1.5 times your regular rate. Additionally, you will receive a full range of medical, dental, vision, and 401(k) benefits as part of our compensation package.

Job Description

As a Customer Service and Sales Associate, you will be responsible for interacting with customers who come to the counter to process their rentals. You will not only process customer rentals but also actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.

Key Responsibilities:
  • Qualify and process customer rentals with accuracy and detail
  • Persuasively sell optional services
  • Process customer rental returns
  • Conduct vehicle service and maintenance
Requirements

To succeed in this role, you will need:

  • Previous customer service experience and sales skills
  • The ability to work in a fast-paced environment with a variety of tasks
  • Professionalism, enthusiasm, and outstanding communication skills
  • Attention to detail and computer literacy
  • Proficiency in English and a valid driver's license
Benefits

We offer a comprehensive benefits package, including:

  • A competitive hourly wage of $20.25 per hour
  • Overtime pay at 1.5 times your regular rate
  • A full range of medical, dental, vision, and 401(k) benefits
  • Capped monthly sales incentives


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