Customer Experience Representative

2 weeks ago


Boston, Massachusetts, United States GP Mobile Full time
Job Overview

Retail Sales Representatives at GP Mobile are brand ambassadors who bring the T-Mobile brand to life. They work as a member of a Retail Team of Experts to build energy and excitement around our products and services. These passionate individuals thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities
  • Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love.
  • Approach service and sales needs with composure, integrity, and compassion.
Requirements
  • At least 18 years of age
  • Legaslly authorized to work in the United States
  • High School Diploma or GED
  • Bilingual candidates are encouraged to apply
What We Offer
  • Competitive base pay plus milestone bonuses
  • Benefits for part-time and full-time associates
  • Medical, dental and vision benefits
  • Generous paid time-off programs
  • Phone service discounts
  • Serious growth potential for your career

At GP Mobile, we love helping our employees grow in their careers because it's that shared drive to aim high that drives our business and our culture forward. We strongly encourage everyone to apply, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents. We are an equal opportunity employer and welcome everyone to our team.



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