Tour Sales Executive
4 weeks ago
Job Summary:
The Account Executive, Group Tour Sales will maximize revenue opportunities in tour/experience sales by cultivating leads, building relationships, and executing group tour contracts.
Key Responsibilities:
- Drive the customer sales experience from initial tour/experience discussions, logistics, and license agreement advancement.
- Responsible for driving new business via outbound sales calls, face-to-face client meetings, networking events, tradeshows, etc.
- Develop accurate and timely cost estimates/contracts.
- Coordinate food and beverage discussions, menu tastings, and delivery of F&B experience alongside Globe Life Field catering team.
- Communicate verbally and in writing with customers regarding event details prior to execution of the license agreement.
- Follow up with customers post-event.
- Solve problems and/or suggest alternatives to previous arrangements.
- Identify operational challenges associated with groups and work with REV Entertainment, Globe Life Field staff, and customers to solve these challenges and/or develop alternative solutions.
- Conduct pre- and post-event meetings as required to review/communicate group needs and feedback.
- Solicit feedback from REV Entertainment and Globe Life Field departments to identify areas for improvement to enhance the customer's experience.
Requirements:
- Bachelor's degree from an accredited college or university in Business, Sports Management, Marketing, or related field.
- 2 years of related experience preferred.
- Good organizational and administration skills.
- Positive attitude and good communication skills.
- Commitment to delivering world-class customer service.
- Strong work ethic and a desire to build a career in professional sports and venue management.
- Self-directed and able to work independently and with integrity.
- Able to work non-traditional hours including nights, weekends, holidays, game days, and off-site events.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear.
The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to 20 pounds.
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