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Patient Service Representative
2 months ago
We are seeking a highly skilled Patient Service Representative to join our team at Grove Dental Associates. As a key member of our patient service center, you will play a vital role in ensuring the smooth operation of our practice.
Key Responsibilities- Receive and make high-volume calls to schedule and assist patients for their next dental appointment
- Create patient charts on the computer and multitask when scheduling patients
- Identify and resolve issues with a sense of urgency while maintaining patient confidentiality
- High School diploma or equivalent
- Minimum 2 years' experience in a customer service or call center environment
- Excellent interpersonal, communication, and telephone skills
- A stable employment history and history of consistent attendance
- 401(k) plan
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
This is a full-time position working in person at our Downers Grove, IL location.
