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Patient Service Representative
1 month ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities- Patient Services: Provide efficient and high-quality service to patients, including greeting and registering patients, coordinating scheduling, and answering incoming telephone calls.
- Billing Services: Ensure accurate and timely entry of billing information, including reviewing encounter forms and entering patient charges into the EMR system.
- Medical Record Services: Maintain confidentiality and accuracy of patient medical records, including releasing information according to corporate policies and procedures.
- High school diploma or equivalent required.
- One to two years of related customer service experience preferred.
- Strong communication and problem-solving skills required.
Advocate Aurora Health is a national leader in clinical innovation, health outcomes, and value-based care. We are committed to providing equitable care for all and offer a comprehensive benefits package to our employees.
