Patient Access Representative

4 weeks ago


Downers Grove, Illinois, United States Advocate Health Full time

Job Summary:

We are seeking a highly skilled Patient Access Representative to join our team at Advocate Health. In this role, you will be responsible for ensuring seamless patient access to our healthcare services.

Key Responsibilities:

  • Registration and Scheduling: Accurately register and schedule patients for appointments, ensuring all necessary information is collected and documented.
  • Insurance Verification: Verify patient insurance coverage and benefits, identifying any potential issues or discrepancies.
  • Authorization and Precertification: Obtain necessary authorizations and precertifications for inpatient and outpatient services, ensuring compliance with payor guidelines.
  • Communication and Education: Provide clear and concise information to patients regarding their healthcare services, including benefits, coverage, and financial responsibilities.
  • Team Collaboration: Work closely with healthcare teams to ensure smooth patient flow and efficient registration processes.

Requirements:

  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: 2+ years of experience in patient access, registration, or a related field.
  • Skills: Excellent communication and interpersonal skills; proficiency in data entry and computer systems; ability to work in a fast-paced environment.

Working Conditions:

  • Ability to sit, stand, walk, lift, carry, squat, and bend frequently; occasional lifting of 20+ pounds.
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team:

At Advocate Health, we value our employees and offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for professional growth and development.



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